Public Notice - Information Technology (Direct Hire)

Public Notice - Information Technology (Direct Hire)
NATIONAL AERONAUTICS AND SPACE ADMINISTRATION
National Aeronautics and Space Administration Headquarters
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Summary
This job is open to
Duties
Requirements
How you will be evaluated
Required documents
How to apply
Summary

Positions advertised are in various organizations and locations. NASA may fill positions in any of the following grade levels listed in this announcement (GS-07/09/11/12/13/14/15 levels).

Learn more about this agency
This job is open to

The public
U.S. Citizens, Nationals or those who owe allegiance to the U.S.
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Duties

Duties described below are at the highest grade advertised. Duties assigned at lower grade levels will be of more limited scope, performed with less independence and limited complexity; duties will be commensurate with the grade of selected employee.
Plan, design, and deliver IT services and solutions across one or more specialties (e.g., systems analysis, applications, operating systems, network services, security), ensuring alignment with organizational mission, architecture, and policy.
Develop and maintain technical documentation (requirements, architectures, configurations, SOPs, test plans, runbooks) and ensure configuration/change-management traceability throughout the system lifecycle.
Conduct analyses and evaluations (e.g., performance, capacity, reliability, cybersecurity risk) and recommend improvements or remediation to meet service levels and compliance standards.
Administer and integrate platforms (servers/operating systems, cloud services, databases, network infrastructure) including installation, configuration, patching, monitoring, and incident/problem resolution.
Lead or support projects—define scope and milestones, coordinate stakeholders, manage risks and dependencies, and brief leadership on status and technical decisions.
Advise customers and leadership on IT strategies, standards, investment/capital planning, enterprise architecture alignment, and information security controls.
Implement and enforce cybersecurity practices to protect confidentiality, integrity, and availability of systems and data (e.g., planning, analysis, development, maintenance, and enhancement of security programs and tools).
Measure service performance and customer outcomes using metrics and analytics; drive continuous improvement and skills-based practices consistent with OPM’s competency-based standard.
For supervisory positions, you will perform a full range of supervisory duties which includes assigning and evaluating work; recommending personnel actions; taking disciplinary actions; and identifying training needs and developing employees.
Requirements

Conditions of employment
This position is open to U.S. citizens, nationals or those who owe allegiance to the U.S.
This position may require a one-year probationary period. If selected, the requirement to serve such period will be determined by Title 5 of the Code of Federal Regulations, Part 11. **See Additional Information section**
You must meet qualifications requirements by the closing date of this announcement.
Position subject to pre-employment background investigation or higher-level clearance. Investigation/Clearance may differ and be required based on the duty location/NASA Center requirements.
Financial Disclosure, Drug Testing, and/or the Travel Requirements for this position may differ and be required based on the duty location/NASA Center requirements.
A one-year supervisory probationary period may be required.
Qualifications

Specialized experience is experience that has equipped you with the particular ability, skill, and knowledge to successfully perform the duties of this position and is typically in or related to this line of work.

To qualify at the GS-7, you must have:
a) One year of directly related specialized experience equivalent to the GS-05 level:

Assisting with analysis or testing of IT systems or components to support operational or mission requirements under close supervision;
OR
Preparing basic technical documentation or status reports in support of IT projects or system activities.
To qualify for the GS-9, you must have:
a) One year of directly related specialized experience equivalent to the GS-07 level:
Assisting others in analyzing technical or system requirements to help identify issues and support the operation of IT or mission systems;
Assisting others in developing, testing, or maintaining software, tools, or system components to support functionality, performance, or user needs.
To qualify for the GS-11, you must have:
a) One year of directly related specialized experience equivalent to the GS-09 level:
Independently executing segments of IT work (e.g., configuring platforms, developing scripts/components, conducting system tests, or performing systems analysis) and documenting results to support operational readiness and compliance;
Resolving incidents/problems by analyzing logs and performance data, pro