About this role
Job Overview Provides technical support for hardware, software, and network-related issues. Assists users with troubleshooting, system maintenance, and ensuring IT equipment and applications operate effectively. Supports IT asset management and inventory recording. Responsibilities
- Provide first-level support for hardware, software, and network issues.
- Install, configure, and maintain IT equipment.
- Monitor and troubleshoot IT-related problems.
- Maintain IT inventory and documentation.
Skills
- Hardware and software troubleshooting
- Network support and issue resolution
- IT equipment installation and configuration
- System maintenance and monitoring
- IT asset management and inventory control
- Documentation and record-keeping
- Customer service and technical support
Qualifications
- 0-1 years of experience in IT Support, Help Desk, Technical Support, or a related field
- Diploma or Bachelor's degree in Information Technology, Computer Science, Computer Engineering, Information Systems, Network Administration, Cybersecurity, Software Engineering, or a related field
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