About this role

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Job Category
Sales

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

About Slack:

Slack has transformed business communication. It’s the leading channel-based collaboration platform, used by millions to align their teams, unify their systems, collaborate with AI agents and drive their businesses innovation as an Agentic Work OS. Only Slack offers a secure, enterprise-grade environment that can scale with the largest companies in the world. It is the engagement layer of the Salesforce’s new Agentic Enterprise Architecture where people can work together with other people and AI agents more effectively, connect all their other software tools and services, and find the information they need to do their best work. Slack is an Agentic Work OS, where work happens.

About this role:

As a Slack Specialist AE, you are the experienced subject matter expert in Slack for the Korea Business Grow. You are a deep domain expert of the product, accountable for driving the pipeline and revenue growth of Slack across your specific territory and industries.

Key Responsibilities:

- You are responsible for Slack revenue growth via net new logos and growing current customers’ Slack footprint. This includes sales of new product lines, such as AI in Slack, Slackbot, Salesforce Integration, etc or expanding the Slack Use Cases

- As the Slack Specialist you may lead the sales cycle end to end, or work hand in hand with the SMB AE as the Slack domain expert

- You are responsible for driving PipeGen of Slack across your designated territory working closely with a team of internal collaborators including SMB AEs, BDRs and Marketing

- You are able to educate customers on the value of Slack through industry or account specific point of views

- Collaborate and work with different members of the Accounts team to build strategic adoption plans for customers

- Handling of customer communication plus organize/raise issues appropriately including: billing, legal, security, and technical inquiries

- Serve as the voice of the customer and collect feedback to drive continuous improvement across all areas including product

You will do this by:

- Educating customers on the value of our products in a consultative way

- Generating pipeline that leads to closed revenue and quota attainment

- Selling on value and return on investment vs. technical functionality

- Partnering with internal resources in order to drive additional value and expertise

- Building credibility and trust while influencing buying decisions

- Uncovering business initiatives and difficulties to map back our solutions across multiple lines of business

- Creating demand by uncovering business problems and matching them to our solution

- Having a deep understanding of the way businesses operate, and the priorities that drive decisions from the C-level

What We’re Looking For (Required Qualifications) :

- Proven success as a quota-carrying Enterprise IT sales professional exceeding targets minimum 10+ years (MUST)

- Experience in complex, multi-stakeholder sales with a focus on strategic account management, and the ability to manage multiple opportunities simultaneously across various stages of the buying process

- Strong ability to articulate value propositions tailored to enterprise customer needs

- A track record of engaging senior managers and C-level executives ,leading discovery conversations that drive outcomes

- Pipeline generation expertise , leveraging existing relationships and building new connections to drive opportunities

- Familiarity with team-selling environments , aligning with Salesforce core AEs and Partners

- Exceptional negotiation, communication, and presentation skills

- Ability to be flexible and adaptive in an evolving, fast-paced environment

Ensuring a diverse and inclusive workplace where we learn from each other is core to Slack’s values. We welcome people of different backgrounds, experiences, abilities and perspectives.

We are an equal opportunity employer and a cheerful and encouraging place to work.

Come do the best work of your life here at Slack from Salesforce!

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form .

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

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