About this role
Flex Year Round
# Work, Play, Get Paid, and Enjoy the Perks!
- ## Housing: Affordable on-mountain employee housing available for rent .
- Work Location: 10 Snowshoe Drive, Snowshoe, WV 26209
- Pay: $15.25 per hour
- Start Date: The end of November and beginning of December with positions available throughout the season.
- This is a Flex Position Flex position for 9-11 months per year; you can use your off months to travel or visit friends and family!
- Schedule: May require working early mornings, evenings, weekends, and holidays
Employee Perks:
- Medical Benefits – Minimal Essentials Coverage available
- Free skiing and snowboarding privileges at Alterra resorts + Discounts on Ikon Passes!
- 401k plan available to any employee over the age of 18
- Discounted Friends and Family Lift Ticket Vouchers
- 30% off Snowshoe food & beverage locations (excludes alcohol), 30% off soft goods like clothes, 15% off hard goods like skis at Snowshoe owned retail locations.
- Pro Deals from some of the industry’s top brands such as North Face, Darn Tough, and many many more!
Why Work with Us?
- Adventure Awaits: Explore the stunning Snowshoe Mountain and enjoy all the outdoor activities it has to offer while you work.
- Make Connections: Meet guests and employees from across the country and around the world and provide them with exceptional hospitality that makes Snowshoe their home away from home.
Job Responsibilities:
- Answer and direct phone calls; maintain up-to-date contact directories
- Dispatch emergency situations to appropriate departments promptly
- Maintain current knowledge of resort operations; communicate professionally via radio and phone
- Keep accurate records of radio units, phone systems, and resort personnel
- Assist departments by paging or radioing staff as needed
- Ensure confidentiality of all customer and employee information
- Monitor weather alerts via online tools and Thor-Guard system; communicate updates
- Log phone issues and report to IT help desk
- Maintain accurate database forms and system entries
- Operate and monitor CCTV systems; report suspicious activity
- Secure the Dispatch Office and monitor alarm/access control systems
- Attend training sessions to stay current on protocols and technology
- Comply with all regulations and uphold resort standards
- Support team operations and assist with additional tasks as needed
Education:
- High School Diploma or GED
Preferred Experience:
- Intermediate computer knowledge is required
- Complete a passing score on the Central Station Operator Course Level One within six months of hire date.