About this role
Under general supervision, responsible for providing customer service to patients by scheduling appointments, performing check-in and check-out procedures, verifying insurance benefits, obtaining authorizations, and providing telephone triage.
- Detail oriented with the ability to organize and coordinate work within schedule constraints and handle emergent requirements in a timely manner.
- Ability to monitor important and complex projects concurrently.
- Knowledge of Microsoft Word, Excel, PowerPoint, and Lotus Notes/other email software.
- Effectively communicates verbally and in writing, to include writing and preparing memorandums, letters, and other official correspondence.
EDUCATION:
- High school diploma or GED is required.
PREFERRED:
- Registered Dental Assistant (RDA) license
- Bilingual in English and Spanish