Collections Manager

COLLECTION MANAGER - Roanoke, VA

SUMMARY:

The Collection Manager is responsible for the supervision of the private collection billing for all centers.

essential functions:

- Supervise the Private collection billing and follow up making sure the policies and procedures are followed.

- Consult with Director of Accounts Receivable and Regional Business Office Managers on Collections.

- Review/maintain private accounts receivable at or under the company goal along with the center Business Office Manager.

- Facilitate monthly A/R Calls with Director of Accounts Receivable, Regional BOMs, Center B.O.M.s, Administrators, and Regional Operations Directors.

- Responsible for refund adjustments executed in accordance with the Business Office P & P.

- Supervise Collection Department Home Office Daily Cash Posting function as well as Resident Trust fund disbursements.

- Oversee monthly private statements and quarterly private statements per policy and procedure.

- Coordinate training of new billing personnel during turnover and continuing education for current staff and backup to Private billing Specialists as needed.

- Plan and attend regular meetings with the Director of Accounts Receivable and other corporate billing staff.

- Responsible for overseeing and reviewing monthly RFMS (Resident Funds) scanning

- Work with local Collection Agency relating to outside bad debt referrals.

- Responsible for month end reports as assigned by Director of Accounts Receivable

- Promote and demonstrate a Service Excellence culture.

- Perform other duties as assigned.

Qualifications

QUALIFICATIONS:

- High School diploma with emphasis on business courses.

- Demonstrated knowledge of accounting and accounting principles.

- Demonstrated analytical skills and experience with bank statements, bank reconciliations and patient account reconciliations.

- Prefer Healthcare billing experience.

- Demonstrated experience in collections.

- Proficiency in Teams, Microsoft Word, Excel, Power Point and Adobe.

Apply today and become part of our CCR family!