Duty Engineer

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:
Infinite perfect places in one perfect paradise. The modern embodiment of the spirit and soul of the Caribbean, this beachfront oasis is everything you could need in a luxury getaway. A place where smiles greet you as you step off the boat, where the crest of the sun over Nevis Peak sparkles on the waters of two oceans that meet but never cross, Nevis is a captivating combination of adventure, serenity and recreation that just waits for your discover.

About the role:

The Duty Engineer directly contributes to the guest experience by responding proactively to maintenance needs, maintaining impeccable standards, and demonstrating professionalism and care at all times.

What you will do:

Act as the primary engineering representative on duty, ensuring uninterrupted operation of all hotel facilities and systems.

Maintain, operate, and troubleshoot HVAC, electrical, plumbing, mechanical, fire & life safety, and building automation systems.

Respond promptly and professionally to guest maintenance requests with urgency, discretion, and a service-oriented approach aligned with Four Seasons standards.

Conduct routine inspections of guest rooms, public areas, and back-of-house areas to ensure proper functionality, safety, and presentation.

Proactively identify potential maintenance issues and take corrective action before they impact guests or operations.

Supervise and coordinate the work of engineering colleagues and external contractors during assigned shifts.

Maintain accurate shift reports, maintenance logs, and work orders using the hotel’s computerized maintenance management system (CMMS).

Support preventive maintenance programs to ensure asset longevity and operational reliability.

What you will bring:

Technical qualification, diploma, or degree in Engineering (Electrical, Mechanical, or related field preferred).

Two to five years of engineering experience in a luxury hotel, resort, or Four Seasons.

Strong working knowledge of HVAC, electrical, plumbing, fire & life safety, and building management systems.

Strong problem-solving and decision-making skills.

Key Competencies:

Consistently demonstrates the following employee behaviours to:

• “Start with The Heart” by being caring and compassionate, aware and present, and recognizing confidently.
• “Elevate Your Craft” by constantly learning, delivering with passion, and being a brave problem solver.
• “Be You” by being genuinely yourself, honest and reliable, and a committed team player.

What we offer:

• Competitive salary, wages, and a comprehensive benefits package.
• Excellent training and development opportunities.
• Complimentary accommodation at other Four Seasons Hotels and Resorts.
• Complimentary dry cleaning for employee uniforms.
• Complimentary employee meals.

All applicants must hold valid Work Authorization for St. Kitts & Nevis.