About this role
Position Overview:
The primary purpose of the position is to enter data into the Labtrac system, ensuring that the records are captured accurately and are maintained in the prescribed manner. The selected individual will be responsible for quality control of all data entry and invoicing, unpacking and packing of customer cases.
Key Responsibilities:
- Process prescription and product information and accurately enter into the Labtrac system. Ensure all
incoming work is entered and shipped the same day.
Ensure quality and accuracy of all data entry work by reviewing all data and implementing checking
mechanisms and quality control.
Pull re-make case history and enter re-makes into the Labtrac system.
Pack and unpack customer cases ensuring attention to detail to small pieces, notes from the office and bite
components. Confirm that all included materials are placed in the pan or sent to doctors office and are not
discarded.
Other duties as assigned
Qualifications
- Strong attention to detail and accuracy
- Ability to catch on quickly and process daily required cases
- Ability to work in a fast-paced production environment and produce with many external distractions
- Preferred experience in manufacturing/production environment
- Familiarity with metrics driven performance such as efficiency and quality
- Preferred proficiency in dental products, dentures and crown & bridge
- Ability to multi-task, use personal judgment and utilize strong decision-making skills
- High School Diploma or GED equivalency
- Previous on-the-job experience using computers
- Ability to work overtime as needed