About this role
Red McCombs Ford is looking for a friendly, organized and professional Customer Service Representatives to be the first point of contact for our customers - both in person and over the phone.
Come be a part of the #1 Ford Dealership in San Antonio and South Texas! Exciting team atmosphere. Growth opportunities.
- Serves visitors by greeting, welcoming, and directing them appropriately
- Notifies company personnel of visitor arrival
- Directs visitors by maintaining employee and department directories
- Keeps a safe and clean reception area by complying with procedures, rules, and regulations
- Contributes to team effort by accomplishing related tasks as needed
- Answering phone calls in a swift, professional manner
- Transferring customers to the appropriate personnel
- Scheduling customers for service reservations
Requirements
- Telephone Skills
- Verbal Communication
- Listening
- Professionalism
- Customer Focus
- Organization
- Handles Pressure
- Familiarity with phone systems
- Previous experience with Microsoft Office software preferred