About this role
Now is a great time to join our growing company! The Millennium Group (TMG) is an award-winning business process outsourcing firm focused on print, mail, document scanning, reception, and related office support services for Fortune 500 companies, professional service firms, and institutions of higher education. TMG is looking for highly motivated, enthusiastic team players interested in a career rather than just a job. With a team of over 1,500 nationwide associates, TMG is seeking an individual who can uniquely contribute to our 30+ years of success in the industry.
Print/Mail Services Associate -M-Th 1:30PM-10:00PM, Fri 8:30AM-5:00PM
Responsibilities:
- Under the direct supervision of the Lead/Manager, the office services lead is responsible for accurately producing high-quality digital print requests, services and entering job data/billing into job data tracking system.
Provide quality reproduction of all materials submitted by customer, including binding/finishing (drilling, cutting, folding, hole-punching, laminating) stapling and non-technical maintenance of copiers
Operate digital, high-speed copiers
Prepare materials for mailing, including: addressing, stuffing envelopes and making labels
Complete job tickets with minimum instructions
Troubleshoot jams and perform normal key operator preventative maintenance on machines
Monitor usage of materials and supplies and order as necessary to maintain effective levels
Maintain records and logs of equipment usage and recommend technical direction
Demonstrate flexibility in satisfying customer demands in a high volume, production environment
Available to work overtime and work different shifts as needed
Qualifications:
- High school diploma or equivalent (GED) preferred but not required
Minimum of 1 year customer service related experience preferred
Minimum of 1 year demonstrated knowledge and experience in high production printing services
Excellent communication skills both verbal and written
Ability to effectively work individually or in a team environment
Competency in performing multiple functional tasks
Lifting up to 40 pounds
Standing for long periods of time
Significant walking
Ability to respond to frequent demands of high profile customers
WATCH Where Service Matters :