About this role
The pay listed is the salary range for this position. Any specific offer will vary based on the successful applicant's education, experience, skills, abilities, geographic location, and alignment with market data.You may be eligible to participate in a Company incentive or bonus program.
REPRESENTATIVE FUNCTIONS OR DUTIES:
The PM in partnership with the Chief Engineer provides supervision and is responsible for the implementation of all preventative maintenance, repair operations and maintenance duties at the facility; this includes ensuring the proper distribution of work order, both preventive and corrective, coordinating emergency repairs in accordance to priority and the abilities of assigned personnel. Provides technical advice, vendor management, contract review, encouragement and instruction to subordinates in such areas as electric systems, mechanical systems, plumbing systems, best practices, and safety procedures. The PM will perform regular equipment/facility inspections, noting equipment condition, facility cleanliness, ensuring that proper maintenance is being performed in accordance with owner and ABM standards. The PM is responsible for the implementation of the quality assurance program for all work performed by the maintenance departments.
The PM is expected to work with the owner to create various facility programs. These programs range from inspections and construction projects to creating and implementing a cohesive ‘Emergency Response Plan’ for the building.
The PM will formulate, recommend and implement policies and procedures that will improve the overall operation of the entire facility. This includes developing a plan with procedures for controlling, labelling, recording estimated life expectancy, and maintenance of all capital and non‑capital equipment within the facility. This plan should include recommendations on equipment purchases to replace obsolete equipment; as well as aiding in formulating long‑range equipment replacement requirements. This plan will also include the inspection of work performed by the ABM staff as well as inspection of work performed by outside contractors. There will be constant evaluation of this plan to ensure that the building is operating as efficiently as possible; whether relating to manpower or utilities.
The PM will assist the owner in the development of the annual operating and capital budget. The PM will also be responsible for ensuring that all facility-related expenditures (repairs, supplies, etc.) stay within this budget.
The PM will communicate ABM and owner policies and procedures; discuss job and employee concerns with supervisors and employees. The PM will solicit feedback from all ABM employees on ways to improve the operations and maintenance of the building; and then share this feedback with the owner. The PM will encourage and foster the development of good working habits and attitudes for improved performance. Direct, train, evaluate and counsel all engineering personnel.
The PM is expected to have mechanical ability and expertise in commercial building systems to support the team in corrective actions and proper operation of facility plant. The PM is also at time expected to provide support as needed for the operation which may include physical site maintenance and repair on systems as needed.
Administrative tasks include ensuring the weekly forecast is complete and accurate, ensure the completion and subsequent sign-off of overtime request forms, and ensuring that supply order requests are completed and submitted to owner in a timely fashion. PM will also provide approval for employee timecards through ABM Engineering systems and provide annual staff performance reviews and ensure staff is trained on ABM Engineering Safety Training, Able Engineering Policies and any applicable Site-specific policies and Stand Operating Procedures.
Responsibilities include, but are not limited to the following:
Supporting and following ABM Engineering Services operational policies and standards.
Supporting and following ABM Engineering Services safety program.
Performing related duties as required
Reporting to and collaborating with the owner of the facility all pertinent issues and concerns.
Ensure financial compliance with provided budget
Works with management on site to generate annual operational budget
Works with management on site to provide capital budget
Orders necessary supplies and parts within budgetary guidelines.
Works with management to have all major contracts competitively bid
Oversees vendor contract agreements and compliance.
Implementation of preventative maintenance programs
Work with management on site related and tenant related issues.
Ensure completion of all resident work orders and keep management advised on status of repairs.
Sets and maintains a professional work environment with staff.
Assures good communication
Ensure standards of service and commitment
Ensure compliance with safe practices and standards
Develop goals for department, staff and self.
Builds morale and a team approach.
Ensure Customer Service standards are implemented and maintained
Complies with employment laws and ABM Services employment practices.
Oversees the on call program and addresses afterhours emergencies.
SKILLS / EDUCATION / EXPERIENCE:
Experience that is adequate with the specific facility for the position of Operations Manager
Prefer 5+ years progressive operations experience.
Strong employee relation skills, coaching skills and training skills
As required, highest level relevant state/local license for stationary engineers and/or HVAC plus universal level refrigerant recovery license
Strong oral and written communication skills with emphasis on Customer service
Ability to work with MS Word, Excel, and Outlook.
Computer skills and building automation systems experience required.
Certification meeting OSHA ACM awareness training requirements as required.
Working knowledge of energy conservation required, formal training preferred
