About this role
Homeless Services Specialist
The Position:
You are an organized individual that wants to help their community while follow policies and procedures.
Purpose:
The purpose of this position is to support the operation of the shelter site and support to people experiencing homelessness who are utilizing the shelter service.
Responsibilities:
Support the operation of the shelter site and to help meet the needs of persons experiencing homelessness who are staying at the shelter.
This position is responsible for the tasks involved in operating the shelter site, including:
- Setting up and breaking down the shelter site daily, including placement of mats/cots, cleaning of mats/cots, moving and inventorying shelter supplies, etc.
- Assisting with the shelter intake processes, including data collection and data entry into the County’s Homeless Management Information System (HMIS)
- Assisting with the coordination of transportation services to and/or from the shelter site.
- Serving and distributing food to shelter guests
- Supporting the Shelter Site Lead, Shelter Director and relevant partners in shelter guest de-escalation and other client engagement efforts, as needed.
- Along with the Shelter Site Lead and Shelter Director, working to creating a welcome environment for all shelter guests.
Qualifications:
- Previous experience working in a Shelter or relative experience preferred.
Ability to:
- Follow and implement requests received from supervisor with little or no supervision.
- Adapt to change, negotiate compromise and tolerate ambiguity.
- Build effective relationships with others who can help with work related goals.
- Be sensitive in human interactions to diversity inclusiveness.
- Lift up to 50 pounds
Schedule:
- The shelter will be open seven days per week. First shift from 5:30PM-1:30AM, second shift from 1:00AM-9:00AM.
Location:
- The location for this position is 2610 Maple Ave. int the North Side of Pittsburgh.
Compensation and Benefits:
- $25.00 per hour. 40 hours per week.
- 18 days of PTO annually
- 5 Sick Days (starting July 1, 2026)
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Matching 401k