Head of Technology Policy Oversight

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed.  We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

At U.S. Bank, we are committed to leveraging industry-leading technology to enhance our financial services. Our goal is to empower customers and businesses with advanced tools for smarter financial decision-making and to support community growth through innovative solutions. A career with U.S. Bank offers a dynamic environment where you can explore innovative technologies, develop technical skills, and excel in your field from day one.

SUMMARY

• The Head of Technology Policy Oversight is a senior second-line risk leader responsible for the governance, management, and modernization of enterprise technology-related policies and standards. This leader ensures requirements are risk-based, measurable, enforceable, and supported by evidence demonstrating effective execution, monitoring, reporting, and escalation.

• This executive leads policy governance across technology, information security, physical security, data protection and privacy, and enterprise resilience. Partnering across the first and second lines, Legal, Regulatory Relations, and Enterprise Policy Management, the leader translates regulatory obligations and risk strategy into practical policy, implementation, and oversight outcomes.

JOB DESCRIPTION

Policy Governance, Change Control & Compliance

• Ensure compliance with Enterprise Policy Requirements and maintain effective governance over Technology Risk Oversight-owned policies and standards.

• Lead the full policy lifecycle, including development, approval, implementation, exception management, change control, and retirement.

• Maintain traceability between regulatory obligations, policy requirements, controls, metrics, evidence, reporting, and escalation processes.

• Assess policy changes for regulatory, operational, technology, and control impacts, ensuring readiness for stakeholder and committee review.

Executive Governance & Stakeholder Leadership

• Prepare and present policy matters to executive governance and oversight committees.

• Build strong partnerships across Technology, Information Security Services, business lines, Risk Management & Compliance, Legal, Audit, and regulatory stakeholders.

• Resolve complex cross-functional ownership, coverage, and implementation challenges while communicating decisions with clarity and credibility.

Team & Operating Model Leadership

• Lead, develop, and retain a high-performing team of policy, risk, compliance, and program management professionals.

• Establish clear priorities, accountability, service standards, and escalation paths while leveraging data, automation, and reporting to improve efficiency and transparency.

BASIC QUALIFICATIONS

• Bachelor's degree in a related field, or equivalent experience.

• 10 or more years of progressively responsible experience in technology risk, policy governance, compliance, cybersecurity, operational risk or a related discipline within a complex regulated organization.

• Demonstrated experience leading an enterprise risk, governance or policy function and influencing senior executives across organizational boundaries.

• Deep expertise in policy lifecycle management, regulatory mapping, risk and control design, governance, compliance monitoring, and exception management.

• Proven ability to translate complex regulatory, risk and technical concepts into clear management direction and measurable operating requirements.

• Experience leading teams through change while maintaining strong execution, governance and stakeholder confidence.

PREFERRED SKILLS AND EXPERIENCES

• Master's degree, JD, MBA or relevant advanced professional certification.

• Experience in financial services or another highly regulated industry and direct engagement with regulators, audit or executive risk committees.

• Working knowledge across technology, cybersecurity, resilience, physical security, data protection and privacy policy domains.

• Exceptional executive communication, negotiation, judgment and stakeholder-management skills.

• Demonstrated success simplifying complex policy environments without weakening risk coverage or accountability.

WHAT SUCCESS LOOKS LIKE

First 30 Days Build relationships with key stakeholders; assess policy inventory, governance processes, and near-term priorities.

First 60 Days Evaluate the operating model, talent, processes, data, and controls; identify risks, opportunities, and improvement priorities.

Beyond 90 Days Demonstrate sustained governance effectiveness, reduced complexity, enhanced transparency, and proactive management of emerging risks.

LOCATION

• The role requires working onsite at a U.S. Bank office location three (3) or more days per week.

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our  disability accommodations for applicants .

Benefits:

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:

- Healthcare (medical, dental, vision)
- Basic term and optional term life insurance
- Short-term and long-term disability
- Pregnancy disability and parental leave
- 401(k) and employer-funded retirement plan
- Paid vacation (from two to five weeks depending on salary grade and tenure)
- Up to 11 paid holiday opportunities
- Adoption assistance
- Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Review our full benefits available by employment status here .

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the  E-Verify program .

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $170,255.00 - $200,300.00

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

Posting may be closed earlier due to high volume of applicants.