About this role

JOB PURPOSE

This position need support CN logistic and warehouse operation

PRINCIPAL RESPONSIBILITIES

1. Warehouse & Logistics Operations

· Manage end-to-end warehouse operations, including inbound receiving, outbound shipping, distribution, and inter-warehouse transfers

· Oversee return and exchange processes, ensuring timely and accurate handling

· Support repacking operations, including:

o Procurement of repacking materials

o Execution and supervision of repacking activities

· Provide warehouse-related product data and operational support, such as:

o Product weight, packaging dimensions, and 6-sided images

o Physical inspection, serial number, and barcode verification

· Organize and manage inventory cycle counts and full stock audits to ensure inventory accuracy

2. 3PL Management & Logistics Performance

· Lead daily operations management of 3PL (Third-Party Logistics) providers

· Define, monitor, and review KPI performance metrics, and drive continuous improvement initiatives

· Track and improve e-commerce logistics performance metrics (e.g., delivery service ratings, fulfillment efficiency)

3. Documentation & Compliance

· Review, verify, and archive all logistics and warehouse-related documentation

· Support periodic audits and ensure compliance with internal policies and external requirements

4. Cost Control & Contract Management

· Manage logistics and warehousing cost reconciliation, payment application, and expense settlement

· Lead RFQ/RFP processes for warehouse and transportation vendors

· Manage contracts with logistics and transportation suppliers, including negotiation and performance evaluation

Educational Background & Work Experience Requirement

· Bachelor’s degree in Logistics, Supply Chain Management, Business Administration, or related field

· 5+ years of experience in warehouse and logistics operations

· Experience managing 3PL vendors and contract logistics providers

· Strong analytical, organizational, and problem-solving skills

· Familiar with e-commerce logistics operations is a plus

Competence Requirement

· Good communication skills, good team working skills

· Careful and patient, customer oriented, good at working in pressure

· Good speaking/written/read skill in English

· Be proficient in operation skill on Microsoft, especially on excel, PowerPoint