Channel Operations Lead

BoehringerPRDBangkok, BangkokOn-siteFull-timeSenior, 5–8 yearsListed 8 hours ago

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About this role

THE POSITION

- Be a key driver of commercial excellence by shaping channel strategies and business decisions that positively impact healthcare professionals and patients across Thailand .

- Lead channel planning and operational excellence initiatives to enable sustainable business growth and outstanding customer engagement .

- Based in Bangkok, Thailand, collaborate with Sales, Marketing, Market Access, and Business Analytics teams to transform insights into impactful business actions .

Tasks & R esponsibilities

- Lead channel performance monitoring and identify business opportunities through data-driven insights.

- Develop and execute channel operations strategies aligned with business objectives and customer needs .

- Coordinate cross-functional initiatives to improve operational efficiency and commercial execution.

- Manage business planning processes, target settings , and performance tracking.

- Ensure data quality, reporting accuracy, and timely delivery of business insights to stakeholders.

- Drive continuous improvement initiatives and implement best practices across channel operations .

Requirements

- Bachelor's degree in Business Administration , Life Sciences, Analytics, or related fields .

- Minimum 2 years of p roven experience in Commercial Operations, Business Analytics, S ales O perations, or C hannel M anagement within the Life Science industry.

- Strong analytical and problem-solving skills with the ability to translate data into actionable business recommendations .

- Demonstrated ability to work effectively with cross-functional stakeholders in a matrix environment .

- Proficiency in CRM systems, Microsoft Excel, and data analysis or visualization tools; experience with business intelligence platforms and project management tools is an advantage .

- Proficiency for English in professional level and fluent in Thai are required.