TPA- Service Team Advisor

Crawford & CompanyMilton Keynes, EnglandOn-siteFull-timeMid level, 2–5 yearsListed 3 days ago

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About this role

Our Service Team Operative opportunities are ideal to kickstart your career within a well-established and highly successful Global organisation. We also offer career development with full exam and study support, promotional opportunities and a fully inclusive culture.

Our modern contemporary offices are in the heart of Milton Keynes, just a two-minute walk from the MK Centre and are well served by public transport. There’s also great facilities such as a coffee shop on site and comfortable break out zones, as well as a well-equipped kitchen area with free snacks too.

We’re looking for talent: Candidates that are keen in developing client servicing skills. Your background can range from any customer service experience, however we’re just as interested to hear from you if you’re looking for your first customer service office role, you are a returner to work or you’re looking to change your career.

Essential:

- Have excellent Customer service skills or an understanding of the importance of a first-class service
- Have strong relationship building skills – engaging with all parties, providing support and help when it’s most needed
- Understand what matters to the customer and to put this first – putting yourself in their shoes
- Have good IT skills, particularly with excel, with a keen eye for detail
- Be committed to gaining an insurance qualification which will be fully funded

Desirable:

- Previous/ current insurance experience
- Ideally hold an insurance qualification, but we’ll support and fund you to gain this if not

Due to the nature of our work, any offer is subject to a satisfactory work history and DBS check