Technical Parts Sales Specialist

Rapid Industries / Industrial Belting & Transmission is seeking a motivated and technically knowledgeable Technical Parts Sales Specialist to support our conveyor systems and aftermarket parts business.

The successful candidate must have a strong mechanical background, understand conveyor systems and their components, and be able to identify customer needs and provide practical technical solutions. This position requires an individual who can read and interpret mechanical blueprints, use AutoCAD, troubleshoot conveyor equipment, and communicate effectively with customers both over the telephone and in person.

The ideal candidate will be proactive, dependable, and capable of working independently while developing relationships with existing and prospective customers. This is not simply an order-taking position. The individual must understand the equipment, identify problems, recommend appropriate replacement parts, and help customers minimize equipment downtime.

The selected candidate must successfully complete a structured 90-day training program upon hiring.

Essential Duties and Responsibilities:

Technical Sales and Customer Support
Mechanical and Technical Knowledge
Outside Sales and Customer Visits
Sales Performance and Accountability

Minimum Qualifications
Candidates must meet the following educational or experience requirements:
- An associate degree in Mechanical Engineering Technology, Mechanical Design, or a closely related technical field; OR
- A minimum of five years of hands-on experience repairing, maintaining, troubleshooting, or servicing industrial conveyor systems.
Additional Required Qualifications
- Demonstrated knowledge of industrial conveyor systems and aftermarket replacement parts.
- Ability to read and interpret mechanical blueprints and technical drawings.
- Working proficiency with AutoCAD.
- Ability to identify mechanical components and recommend appropriate replacement parts.
- Strong verbal and written communication skills.
- Ability to explain technical information clearly to customers with varying levels of mechanical knowledge.
- Ability to work independently, manage priorities, and proactively follow up on customer needs.
- Willingness and ability to travel approximately 25-30% of the time.
- Ability to complete the required 90-day training program.
- Valid driver's license and ability to meet applicable company driving requirements when operating a company or personal vehicle for business purposes.