Sales Executive

ABOUT GREYSTAR

Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $350 billion of real estate in more than 260 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over one million units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $34 billion of development assets and over $36.5 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit www.greystar.com .

JOB DESCRIPTION SUMMARY
The Sales Executive is responsible for supporting leasing, occupancy and revenue objectives for our Student portfolio. You’ll be a part of the central leasing team responsible for key activities during the leasing journey of our potential residents. These activities include lead generation, qualification and conversion, scheduling and conducting viewings, closing sales and completing the required administration.

JOB DESCRIPTION

Key Role Responsibilities:

- Works as part of a team, supporting and respecting other team members to deliver an exceptional resident journey.
- Responds to all incoming sales channels and initiates proactive outbound contact to convert our lead database
- Answer all calls, email and live chat enquiries in a professional, engaging and timely manner to hit the key central sales team KPIs.
- Qualifies potential applicants and ensures all data capture and details of the contact are updated in the relevant systems in an accurate and timely manner
- Converts enquiries and leads into viewing appointments and leases to achieve student leasing and occupancy targets
- Conducts viewings and relevant follow-ups with prospects
- Convert leads and tours into residents through needs-based selling and negotiation
- Follows up on potential applicants required documentation, contract returns and payment processing
- Updates property portals (Rightmove, Zoopla, etc) to ensure all relevant apartments and properties are listed on the market and generate leads
- Plans and organises daily activities to maximise productivity
- Actively understands, updates and improves knowledge of community, amenities, units and local area features.
- Supports all communities including cross-selling based upon potential resident requirements.
- Undertakes activities to promote the property and monitors competitor activity
- Assisting with the delivery of successful open days including the preparation and execution of event launch plans and requirements.

Organisational Responsibilities:

- Follows established policies and procedures by monitoring and ensuring compliance with regulatory requirements, organisational standards, and operational processes related to area(s) of responsibility and reporting violations or infractions to appropriate individual(s).

- Demonstrates appropriate safe behaviours in accordance with Company, property, and departmental policies, procedures, and standards by immediately reporting any mechanical or electrical equipment malfunctions, employee/visitor/resident injuries or accidents, or other safety issues to appropriate individual(s).

- Identifies areas for improvement, offers suggestions to improve efficiency and productivity, and implements ideas that achieve operational excellence.

- Keeps abreast of current changes in technology, processes, and standards within the industry and area(s) of responsibility by attending internal and external training classes.

Role Scope:

- This role reports to the Sales Team Leader

Key Relationships:

- Community Managers and Community Teams.
- Operations, Marketing, Investment, Asset Management & Portfolio Management Team.
- Corporate Support Teams including HR, Finance, Systems
- Prospective residents

Important Notice: Greystar will never request your banking details or other sensitive personal information during the interview process. Greystar does not conduct any interviews via text or messaging, and all communication will come from official Greystar email addresses (@greystar.com). If you receive suspicious requests, please report them immediately to [email protected].