About this role
American Express Global Commercial Services (GCS) is looking for a high-impact Manager to help scale our next-generation digital underwriting and onboarding capabilities for U.S. Corporate and Middle Market clients.
This role sits at the center of a critical transformation agenda, shaping how we acquire customers, make real-time credit decisions, and deliver a seamless, unified onboarding experience across channels.
Building on recently launched foundational capabilities, this role will help expand and unlock the full acquisition funnel, driving GCS New Accounts Acquisition (NAA) and spend ambitions through advanced data integrations, smarter risk strategies, and seamless customer experiences.
You will operate at the intersection of Risk, Product, Technology, Decision Science, and Sales, playing a key role in balancing growth and credit performance while influencing a high-visibility enterprise priority.
- 4–8 years of experience in risk management, underwriting, or financial services
- Strong understanding of commercial / corporate credit risk and underwriting fundamentals
- Proven ability to analyze data and translate insights into action
- Experience working across cross-functional teams (Product, Tech, Risk, Data, Sales)
- Strong ownership mindset and execution focus in fast-paced environments
- Excellent communication and stakeholder management skills
Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.