Business Analyst

East Sussex County CouncilEastbourne, EnglandHybridFull-timeMid level, 2–5 yearsListed 8 hours ago

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About this role

Are you an experienced Business Analyst or Liquidlogic specialist looking for a role where you can make an immediate impact? Join our Adult Social Care team and help deliver critical system improvements that support frontline practitioners, enhance service delivery, and contribute to better outcomes for residents across our communities.

Adult Social Care is seeking a Business Analyst to join the Shared Care Information Systems (SCIS) Team. The team delivers system developments, enhancements and upgrades that support statutory social care services. This role will focus primarily on developing, configuring and supporting our core Liquidlogic case management systems and associated processes.

You will join an established programme of work and contribute from the outset. Working closely with stakeholders, you will gather requirements, analyse business processes, design effective solutions and implement system developments. The role also includes configuring Liquidlogic, supporting users, identifying efficiencies, and ensuring systems meet operational needs.

You must be able to:

- Apply Business Analysis methodologies, tools and techniques to identify requirements, improve processes and successfully deliver system change initiatives.
- Configure, develop and implement changes within Liquidlogic systems, ensuring solutions are robust, effective and aligned with business needs.
- Communicate confidently with senior leaders, frontline practitioners, software suppliers and IT colleagues, building productive working relationships throughout.
- Translate complex technical and business information into clear, accessible language that can be understood by diverse audiences.
- Identify opportunities for efficiency, redesign processes and develop practical solutions that address complex operational challenges effectively.
- Work independently and collaboratively within a team environment, attending Eastbourne or Lewes offices a minimum of one day per week.

Please note: This position requires significant experience in Business Analysis and/or Liquidlogic systems. It is not suitable for entry-level applicants or individuals without relevant professional experience.

Please download the Job Description and Person Specification for more information.

We warmly welcome applications from all sections of the community. We particularly encourage those from groups that are under-represented in our current workforce.

We are working towards recruiting a workforce that reflects our community, because we recognise the value of diverse perspective and experiences.

To apply for this role please follow the ‘Apply Now’ button above and upload your CV and a Supporting Statement. We will use your Supporting Statement to shortlist so you must address how you meet all the criteria in the person specification, drawing on any relevant work/life experience, education, or personal interests.

For guidance on how to write an application see our how to apply page and our statement on the use of AI .

Interviews will take place virtually using Microsoft Teams on the week beginning 26 October 2026.

Candidates who meet certain criteria are given priority when we shortlist. See our priority status page for details.

Working as a SCIS Business Analyst offers you the chance to use analytical skills to positively impact real people, enabling easier access to services to make a difference to people’s lives.

We offer a diverse range of benefits to help and support you during your employment. More information can be found on our benefits page.

Vocational Training through Apprenticeships is now available to our staff, ranging from entry level to degree level qualifications. You can talk to the hiring manager and the apprenticeship team about what qualifications would be relevant to you and this job role, and if it is possible to support you in apprenticeship training.

If you have any queries or wish to have an informal discussion, please email our Senior Business Analysts [email protected] or [email protected] .

For work that makes a difference.

“ It [is] so rewarding to be a part of an organisation where everyone is working towards the same shared goals of providing the best possible services to residents. This, alongside supportive managers, flexible working, personal development, and career progression opportunities, make it a really great place to work ”. Claire – Business Analyst