About this role
Claims Billing Administrative Assistant
RESPONSIBILITIES :
- Contacts patients with outstanding balances in attempt to collect via phone and mail daily.
- Writes clear, concise appeals for unpaid claims when necessary.
- Ensures payments are made according to fee schedule when applicable and posted to patient accounts properly.
- Manually enters patient demographic and insurance information into software systems.
- Assigns financial responsibility to patient with delinquent accounts daily.
- Files and discharge Medical Liens monthly.
- Follows and abides by state guidelines for lien filing.
- Ensures all Liens are being tracked within a timely manner and documented in a master file.
- Provides a copy of Liens to patient(s) via mail.
- Communicates with management of all outstanding balances, lines filed, and liens discharged monthly.
- Performs other tasks as assigned by the Billing Manager.
QUALIFICATIONS:
- High school graduate.
- Demonstrated ability to type 45 WPM.
- Detail oriented and organized, Excellent customer service skills, excellent verbal, and written skills.
- Experience filing and discharging liens.
- Ability to follow oral and written instructions.
- Ability to prioritize and complete tasks in a timely manner.
- Ability to be cross trained in other areas of the business office.
- Experience using computers including email, word processing, and internet.
- Expert with Excel
- Knowledge of State Lien Laws a plus
- Bilingual speaking and writing a plus
Job Type: Full-time
Benefits: 401(k), $0 Premium- Medical, Vision, and Dental, Critical, and Accident.
Training: 30 days In-House, then remote.
Schedule: Monday to Friday