Ar/collections

🚀 Commercial Collections & Accounts Receivable Specialist

Join a growing organization where you'll play a key role in managing customer relationships, improving cash flow, and supporting the successful integration of newly acquired accounts. This is a highly visible position that combines commercial collections, customer engagement, account reconciliation, and problem-solving within a collaborative, growth-oriented environment.

Responsibilities

📌 Serve as the primary point of contact for customers following acquisition or onboarding, ensuring accurate account setup and billing while creating a seamless customer experience.

- Proactively contact customers after initial invoicing to confirm receipt, validate contact information, and establish payment expectations.
- Manage a portfolio of commercial accounts receivable tied to M&A activity, resolving legacy account issues and supporting integration efforts.
- Handle inbound and outbound collection calls regarding past-due balances in a professional, solutions-oriented manner.
- Identify and resolve barriers to payment, including incorrect contacts, missing purchase orders, tax documentation issues, and system setup errors.
- Negotiate and document payment arrangements when needed while maintaining positive customer relationships.
- Review aging reports and account activity to prioritize collection efforts and improve portfolio performance.
- Reconcile customer accounts to ensure invoices, payments, credits, and adjustments are properly recorded.
- Assist with unapplied cash research and collaborate with internal teams to ensure accurate cash application.
- Conduct skip tracing activities to re-establish communication with unresponsive customers.
- Escalate high-risk accounts with clear documentation, analysis, and recommended next steps.

🤝 Partner cross-functionally with Sales, Billing, Customer Success, Accounting, and Integration teams to support smooth customer transitions and improve operational effectiveness.

- Maintain detailed records of customer communications, resolutions, and payment commitments within platforms such as Salesforce, GetPaid, SAP, and other AR systems.
- Provide feedback and insights to improve onboarding, billing, collections, and customer account management processes.
- Contribute to continuous improvement initiatives that enhance the overall contract-to-cash lifecycle.

Qualifications

5+ years of Accounts Receivable and Collections experience, including management of commercial/B2B portfolios. 2+ years of commercial collections and account reconciliation experience. Strong knowledge of invoicing, billing, customer onboarding, and the full contract-to-cash cycle. Experience with collections, cash application, account reconciliation, aging analysis, and dispute resolution. Proficiency with ERP, AR, and CRM platforms such as SAP, Salesforce, GetPaid, or similar systems. Strong credit analysis, problem-solving, and organizational skills. Excellent communication skills with the ability to balance customer service and collection objectives. Ability to effectively manage a high-volume portfolio in a fast-paced, evolving environment.

Why Join?

🌟 Join a collaborative, in-office team environment within an organization experiencing significant growth and acquisition activity. This role offers the opportunity to expand your responsibilities, gain exposure to multiple technologies and business functions, and make a direct impact on customer experience, cash flow, and operational success.
Job Type & Location
This is a Contract to Hire position based out of Scottsdale, AZ.
Pay and Benefits
The pay range for this position is $28.50 - $30.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors. Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:

Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Scottsdale,AZ.
Application Deadline
This position is anticipated to close on Oct 23, 2026.

About Aston Carter

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® Platinum Award winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [email protected] for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.