Community Relations Coordinator - Memphis Allies (Medical Partners)

For over 35 years, Youth Villages has transformed the lives of children and families nationwide through innovative, research-based programs focused on preserving and restoring families.

As a national leader in children’s mental and behavioral health, we serve more than 47,000 youth, young people, and their families annually across 29 states and Washington, D.C. Our proven treatment models drive long-term success in child welfare, juvenile justice, and mental health systems. At Youth Villages, we do what works — partnering with others to expand our impact and advocate for meaningful, lasting change.

We're seeking purpose-driven individuals who are passionate about making a difference. With a dedicated team of more than 5,000 staff, Youth Villages is committed to investing in and supporting our employees by offering opportunities to build a fulfilling career through professional growth, personal development, and a mission that matters— helping children and families live successfully.

For more information, please visit  www.youthvillages.org


Program Overview:

Memphis Allies, launched by Youth Villages, is a bold, collaborative initiative designed to reduce gun violence and build safer, stronger neighborhoods across Memphis. The program brings together community groups, organizations, and local resources to expand opportunities for adults, youth, and their families while addressing the root causes of violence.

At the heart of this effort is the Support with Intent To Create Hope (SWITCH) model—an innovative approach that combines street outreach and life coaching with intensive clinical services and case management. Through SWITCH and SWITCH Youth, Memphis Allies staff identify, connect with, and support adults (ages 19 to 30) and youth (ages 12 to 19) at the highest risk of involvement in gun violence, who may have been recently arrested, on probation, or are re-entering the community after incarceration. By meeting individuals where they are and surrounding them with consistent support, Memphis Allies is working to build stability and safety, change lives, reduce gun violence, and strengthen communities.

Position Overview:

The Community Relations Coordinator works with medical partners serving the Mid-South to provide resources to reduce gun violence, build safer neighborhoods, and create more opportunity for adults and their families.

Essential Duties and Responsibilities:

The Community Relations Coordinator:

- Assesses and creates new opportunities for services that align with Memphis Allies
- Educates hospital violence intervention programs on Memphis Allies and the referral process
- Serves as a direct point of contact with medical partners and acts as a liaison to support any Office of Juvenile Justice and Delinquency Prevent (OJJDP) grant requests
- Collaborates to help implement and support community outreach/events through the OJJDP grant
- Develops and strengthens the relationship between Memphis Allies and regional medical partners
- Educates the community on the Memphis Allies initiative
- Collaborates with key stakeholders involved directly or indirectly with reducing gun violence
- Develops and implements strategies to engage with community members and stakeholders
- Increases portfolio pipeline within respective regions
- Participates in the preparation of communication materials that will be used during partner presentations and disseminated at community events
- Plans and organizes volunteers at community events that promote the Memphis Allies initiative
- Conducts research to understand community needs, interests, and demographics to inform program development
- Attends meetings, events, and forums to represent the organization and network with community leaders and residents
- Performs other duties as assigned

Additional Information:

- Schedule is flexible and non-traditional as it is based around the availability of the youth, adults, and families served.
- Applicants must possess a current, valid driver’s license, an automobile for work purposes, and proof of auto insurance.
- Community-based staff will be reimbursed for applicable mileage.

Qualifications:

- Bachelor’s degree in relevant field (preferred) Degrees that can be considered include but are not limited to: Public Relations, Communications, Political Science, Education, Psychology and Social Work

- High School diploma or equivalent (required)
- Experience in community outreach or public relations (required)
- Experience in planning and executing events including but not limited to: logistics, vendor management, and budgeting (required)
- Proven ability to build relationships and work collaboratively with diverse groups including community members, industry employers, post-secondary institutions and stakeholders (preferred)
- Proficiency in Microsoft Office Suite
- Strong organizational skills and attention to detail
- Excellent written, verbal, and oral skills
- Ability to manage multiple priorities simultaneously
- Great interpersonal skills and ability to work well as part of a team
- Ability to work well under pressure and manage sensitive or controversial subjects with tact, kindness, and professionalism
- Basic computer knowledge

Physical Demands:

This position requires a candidate to:

- Frequently remain in stationary position for periods of time
- Frequently operate a computer, copier, printer, telephone, and other office equipment
- Regularly communicate with employees, leadership, and stakeholders
- Drive throughout coverage region



Youth Villages Benefits

- Medical, Dental, Prescription Drug Coverage and Vision
- 401(k)
- Time off:
- 2 week paid vacation (full-time) / 1 week paid vacation (part-time)
- 12 paid sick days per year
- 11 paid holidays

- Paid Parental Leave
- Mileage & Cell Phone Reimbursement (when applicable)
- Tuition reimbursement and licensure supervision
- Growth & development through continuous training
- Clinical and administrative advancement opportunities

*Benefits are excluded for variable status employees.


Youth Villages is an equal opportunity employer and provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Youth Villages is committed to not only advancing diversity, equity, and inclusion in the workplace but also in our work with children and young adults. We know that children, families and young people of color can face inequity in child welfare and justice systems, and we train our employees to build the skills they need to work with the communities that we serve, as well as, other employees from different cultures and backgrounds. Youth Villages is opposed to racism in any of its forms and is committed to inclusion, equity, and diversity. We believe that respect for each other is crucial in the work that we do each day.