About this role
Responsibilities
- Sales Target & Channel Management: Drive direct-to-consumer (D2C) revenue and consistently achieve assigned individual sales targets.
- Outbound Lead Generation: Conduct 150–200 cold calls daily from CRM-provided leads, maintaining a minimum cumulative call duration of 2.5 hours.
- Lead Inquiries & Conversion: Promptly follow up on inbound prospective leads received across websites, live chat, email, and social media platforms.
- Customer Consultation & Counseling: Conduct in-person consultations at the clinic or during home visits (requiring local travel) to recommend suitable products and services based on individual customer needs.
- Data Analysis & Countermeasures: Analyze daily sales metrics and proactively implement strategic countermeasures to bridge performance gaps and meet targets.
- Cross-Functional Collaboration: Partner with internal teams to execute supporting sales, marketing, and public relations (PR) initiatives.
Requirements
- Sales Experience : Prior exposure to sales, with hands-on experience in cold calling preferred.
- Language Proficiency: Strong verbal and written communication skills in English, Hindi, and the local regional language.
- Adaptability & Mobility : High flexibility to take on ad-hoc tasks beyond the core scope and a willingness to travel as required.
- Stress Tolerance: Proven ability to thrive and deliver consistent results under high-pressure targets.