Director, Product Management - Navy Federal Financial Group

Sets enterprise product direction for a large product portfolio or product function, ensuring alignment with Navy Federal's strategic priorities, business objectives, member needs, risk tolerance, and long-term roadmap. Leads cross-functional product strategy and execution across multiple teams, establishing priorities, governance, and consistent delivery practices. Partners with senior leadership and stakeholders to shape product priorities, influence strategic direction, and deliver complex, high-impact product outcomes. Develops leadership capability, manages resources, and builds a strong talent pipeline. This role typically reports to an AVP or VP level executive.

- Bachelor’s degree in Business, Finance, Technology, Information Systems, Product Management, or a related field, or the equivalent combination of education, training, and experience.
- 12+ years of progressively responsible experience in product management, product strategy, business management, financial services, or related field.
- 8+ years of people leadership experience; or equivalent experience as a recognized subject matter expert leading large-scale product portfolios or enterprise product initiatives.
- Proven leadership experience managing teams and/or leaders with responsibility for performance, delivery, and outcomes across a product function or portfolio.
- Extensive experience working in structured product, project, or portfolio delivery environments across multiple initiatives.
- Proven ability to influence senior stakeholders and guide strategic product decisions in complex, cross functional environments.
- Expert ability to leverage data, research, and insights to inform strategy, priorities, investment decisions, and outcomes.
- Deep understanding of how processes, systems, risk, compliance, and organizational dynamics support business outcomes.
- Ability to work through highly complex or ambiguous problems and lead resolution at a functional or portfolio level.
- Strong written and verbal communication skills, including the ability to present complex information clearly to senior leadership and key stakeholders.
- Exceptional collaboration and teamwork, with the ability to influence across teams, functions, and senior stakeholders.
- Expert strategic thinking, product judgment, and enterprise prioritization across multiple teams, initiatives, and long-term objectives.
- Advanced analytical thinking and ability to translate data, research, and insights into strategic direction.
- Ability to apply flexible and adaptive thinking across complex, evolving business environments.
- Expert problem-solving, including leading resolution of highly complex or ambiguous issues.
- Strong stakeholder engagement and partnership across functions, leadership levels, and business areas.
- High learning agility with the ability to lead through change, ambiguity, and complexity.
- Deep business acumen and understanding of organizational processes, systems, risk, and strategic impact.
- Proven ability to coach, mentor, and develop leaders and team members.

Desired Qualifications

- Master’s degree in Business, Finance, Technology, Information Systems, or a related field.
- Extensive knowledge of financial, brokerage, investment, and insurance products, services, policies, and procedures.
- Experience leading digital product strategy, development, and delivery within FinTech or technology-enabled financial services organizations, including digital investing, wealth management, banking, insurance, or advisor-supported platforms.
- Familiarity with credit union/CUSO organizations, principles, and related functions.
- Working knowledge of Navy Federal project development processes and applications.
- FINRA Series 7 and 24 registrations, or the ability to complete required registrations within one year of employment.

Additional Information

Hours:

- Monday - Friday, 8:00AM - 4:30PM Hybrid

Location:

- 820 Follin Lane, Vienna, VA 22180
- 5510 Heritage Oaks Dr. Pensacola, FL 32526