About this role
Responsibilities
Education, Experience & Technical Qualifications
1. Education and Experience
- Bachelor of Science degree or equivalent qualification.
- 3–5 years of relevant experience supporting business applications and operational processes, with a strong aptitude for application systems and business process development.
- Experience in the retail and e-commerce industries is preferred.
- Strong verbal and written communication skills, with the ability to collaborate effectively with business stakeholders, technical teams, and cross-functional groups.
2. Application Experience
- Hands-on experience in Manhattan WMOS (Warehouse Management for Open Systems) application support and implementation.
- Experience with Manhattan WMOS SCPP, version 2011 or later, is preferred.
- Experience with Manhattan Active is a plus.
- Experience with the Manhattan suite of products, including Labor Management, Yard Management, and Slotting, is a plus.
- Knowledge of Material Handling Equipment (MHE) integration and robotics systems with Manhattan WMOS is a plus.
3. Business Analysis and Implementation
- Ability to gather and document requirements for internal and external systems.
- Experience analyzing and mapping existing business processes.
- Ability to collaborate with business stakeholders and technical teams to support solution development and implementation.
- Assist with Quality Assurance (QA) and User Acceptance Testing (UAT) to validate developed solutions.
- Deploy solutions to production after successful completion of QA and UAT testing.
- Provide post-go-live support to ensure solution stability and resolve production issues.
4. Desired Technical Skills
Experience with one or more of the following technologies is desired:
- Operating Systems: UNIX, Linux
- Programming Languages: Java, Python, C, C++
- Databases and Query Languages: Oracle, SQL
- Reporting and Analytics: IBM Cognos
5. Technical Proficiency Requirements
- SQL: Expert-level proficiency in SQL is required.
- Programming: Good working knowledge of at least one programming language listed above.
- Application Support: Ability to troubleshoot application issues, support implementations, and assist with production deployments.
- Testing and Deployment: Familiarity with QA, UAT, production releases, and post-implementation support processes.