Operation Mgmt Specialist

LenovoSingaporeOn-siteContractMid level, 2–5 yearsListed 2 hours ago

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About this role

We are Lenovo. We do what we say. We own what we do. We WOW our customers.
Lenovo is a US$83 billion revenue global technology powerhouse, ranked #153 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY).
This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com (https://www.lenovo.com), and read about the latest news via our StoryHub (https://news.lenovo.com/).

We are seeking a Technical Writer with 3–5 years of experience , preferably with strong exposure to RFP/RFI, tender, and technical proposal writing within the IT, software, or technology industry.

The successful candidate will be responsible for translating complex technical requirements and solution concepts into clear, compelling, accurate, and customer-focused proposal content. You should be comfortable working independently, collaborating closely with Sales, Pre-Sales, Solution Architects, and Subject Matter Experts (SMEs), and managing multiple proposals under tight deadlines.

Key Responsibilities:

- Prepare and manage RFP/RFI, tender, and technical proposal responses from initial review through to final submission.
- Review and analyse customer requirements and ensure responses are complete, accurate, compliant.
- Collaborate closely with Sales, Pre-Sales, Solution Architects, SMEs, and other stakeholders to gather and consolidate technical inputs.
- Translate complex technical concepts, solution architectures, and requirements into clear, concise, and customer-friendly content.
- Develop proposal content covering solution descriptions, methodologies, implementation approaches, project plans, and delivery models.
- Edit and proofread proposals to ensure accuracy, consistency, clarity, grammar, formatting, and overall quality.
- Maintain and continuously improve a library of reusable proposal content, case studies, solution descriptions, and technical documentation.
- Coordinate multiple proposal assignments simultaneously while effectively managing priorities and meeting tight submission deadlines.
- Support continuous improvement of proposal templates, content standards, and documentation processes.

Required Skills & Qualifications:

- 3–5 years of experience in Technical Writing, with strong experience in proposal, RFP/RFI, or tender writing preferred.
- Excellent written and verbal communication skills, with strong attention to detail.
- Strong editing, proofreading, and content-structuring capabilities.
- Ability to understand technical concepts and simplify complex information for non-technical audiences.
- Strong stakeholder management, coordination, and time-management skills.
- Ability to work independently while collaborating effectively with cross-functional and technical teams.
- Proven ability to manage multiple deliverables and tight proposal submission timelines.
- Proficiency in Microsoft Word, PowerPoint, and Excel.
- Experience in IT, software, technology, system integration, or managed services proposals will be an advantage.
- Familiarity with government/public sector tenders, RFP evaluation criteria, compliance matrices, and proposal processes would be advantageous.

Employment Type: Fixed-Term Contract