Assistant Center Manager

Education Qualification: Masters (Preferably MSW/MBA)

Location: Hyderabad

Languages: Telugu, English & Hindi

Role Summary:

The Center Manager is responsible for overseeing the overall operations and administration of the assigned training center. The role focus on achieving students’ enrolment, retention, and placement targets for the training center. The role focuses on student mobilization, stakeholder networking, Data management, Skill India Portal handling and ensuring 100% enrolment target achievement as per the annual plan. The Manager will coordinate students attendance, Trainers, Industry Partners, ensure compliance and documentation, minimize dropouts through continuous follow-ups, and ensure timely completion of training programs.

Roles and Responsibility:

- Responsible for coordinating the entire operations of Training Center for an assigned center
- Compiles data and prepares related reports on facility usage, budgetary expenditures, and similar information.
- Provides information to faculty, instructors, staff, and students about center operations.
- Maintain close liaison with relevant Placement Agency/Industry/ government bodies.
- Oversee and monitor the mobilization to utilize full capacity of the center
- Complete documentation formalities as per requirement and Coordinate with the Hostel Owner,3rd Party audit team for payment and any related matter.
- Make sure stock of training materials/consumables and other infrastructure are in place to run the training program.
- Make sure training is conducted as per schedule with the help of trainers.
- Ensure all the necessary arrangements for the safety of the trainees, especially females
- Coordination with trainers and students to ensure that the learning objectives are met, and they are able to clear the assessments successfully within the given time frame.
- Conducting soft skills/Communication sessions, whenever required
- Overall managing the office administration and operations
- Supporting the team in organizational plans as and when necessary.
- Ensure 100% enrolment target assigned as per annual plan.
- Ensure every student gets 100% job placement assistance.

Technical Skills/Knowledge:

- Ability to achieve 100% of assigned annual enrolment targets through structured mobilization planning.
- Maintain 100% data accuracy in MIS, documentation, and compliance records.
- Ensure fee collection/payment follow-ups within defined timelines (TAT adherence ≥ 95%).
- Track and monitor ≥90–95% average student attendance across batches.
- Drive ≥80% placement conversion rate (as per project guidelines).

Performance & Operational KPIs:

- Achieve monthly and quarterly mobilization targets as per centre capacity.
- Maintain dropout rate below 05% through regular counselling and follow-ups.
- Ensure 100% batch monitoring and timely course completion.
- Conduct minimum defined outreach visits (e.g., 10–15 school/NGO visits per month).
- Organize at least 1–2 mobilization/awareness drives per month.
- Ensure 100% support for eligible students in placement facilitation.

Behavioural Competencies:

- Strong stakeholder engagement resulting in active partnerships with schools/NGOs/SHG’s.
- High ownership in achieving centre performance scorecard metrics.
- Ability to manage field travel (50–70% time) and multitask under target-driven environments.
- Proactive issue resolution to prevent training disruptions and student attrition.

Work Environment

- Training centre specific role with 50–70% time in travelling for mobilization and placement drives