About this role
We are looking to hire a Staff Product Designer, Apps to lead the end-to-end user experience of our flagship mobile applications. In this role, you will set the strategy, vision, and craft for our core app journeys, ensuring seamless, high-quality user experiences that solve real user problems.
This is and individual contributor (IC) role blending product strategy with hands-on, high-craft execution. You will establish design patterns, define complex end-to-end flows, and elevate design quality for our mobile apps and core experiences. You will partner directly with Product Managers, Engineering Leads, and Clinical Leads to build world-class experiences.
If you are an ambitious product designer who thrives at the intersection of product complexity, design craft, and strategic influence, this role is for you.
RESPONSIBILITIES
- End to end ownership on core experiences: Own the complete product design process from discovery to delivery, with a focus on putting the customer first.
- Craft & Execution: Lead hands-on design execution for our most complex and critical app features—setting benchmark standards for interaction design, visual polished, and usability.
- Experimentation: Validate hypotheses, ideas and solutions using A/B testing, prototyping and user testing.
- Creating business impact: Identify key metrics for the initiatives you are involved in and take ownership for achieving and evaluating their success.
- Develop our customer understanding: Understand our customers’ needs and aspirations based on quantitative and qualitative research methods.
- Create Alignment: Collaborate with Product, Engineering, and Clinical leadership to translate complex requirements into intuitive, elegant user journeys.
WHO YOU ARE
- You like having a high amount of ownership and autonomy
- You want your work to have a real impact on people’s lives
- You enjoy solving complex product problems
- You have a strong appreciation for craft
- You enjoy working with data to make educated decisions
REQUIREMENTS
- 7+ years of product design experience, with a track record of working on consumer mobile applications.
- Staff-level influence: Proven track record of technical and design leadership as a Staff/Lead IC across multi-squad product teams.
- Mastery of craft: Exceptional prototyping, visual design, micro-interaction, and information architecture skills.
- Experience conducting usability testing and partnering with User Research to validate complex workflows.
- Strong communication skills with the ability to articulate design rationale and technical trade-offs to engineering and product leaders.
- Passion for mentoring junior/mid-level designers and elevating design quality across the organization.
NICE TO HAVE
- Experience working in startups and small teams.
- Experience with AI Prototyping workflows.
BENEFITS
- Share options
- Private medical insurance
- Gym & wellness benefit with Wellhub
- Remote opportunity / Hybrid role based in London Bridge 3 days a week with lunch once a week
- Cycle to work scheme
- Electric car scheme
- 25 days holidays and generous parental leave & flexible working policies
- Join in the early stages of one of the most promising scale-ups in the healthcare space