About this role
Full-time (80 hours biweekly)
Monday through Friday, 7:30am-4:00pm
Weekend and holiday rotation
Department Summary
WellSpan VNA Home Care services 5 counties throughout Central Pa. Our average daily census is 900 patients. Care is provided to those 18 years and older in their homes. Services provided include nursing, physical therapy, occupational therapy, home health aides, social workers, and nutritionist services. We specialize in infusion therapy, wound and ostomy care, LVAD's, and lymphedema.
General Summary
Functions in a lead role, providing liaison between applicable scheduling staff and leaders. Serves as a resource for the scheduling staff and provides assistance and guidance as needed. Also performs the functions as a scheduler as needed.
Qualifications
Minimum Education:
- High School Diploma or GED Required
- Bachelors Degree Preferred
Work Experience:
- 1 year Telephone management experience. Required
- Less than 1 year Behavioral Health/Human Services experience. Preferred
- Less than 1 year Experience in insurance knowledge. Preferred
- Less than 1 year Experience in Health-related and/or behavioral health. Preferred
Licenses:
- Basic Life Support Upon Hire Required
Courses and Training:
- For Behavioral Health: Must attend the following Pennsylvania Department of Drug and Alcohol trainings and obtain necessary certification within 2 years of hire (Confidentiality Training, HIV Training, STD/Hepatitis/TB Training). within 2 years Required
- Medical Terminology Upon Hire Preferred
Knowledge, Skills, and Abilities:
- Excellent human relations and oral/written communication skills.
- Analytical abilities.
- Computer and keyboard skills.
- Community services and/or other physician support systems.
- Knowledge of EPIC.
- Knowledge of insurance.
- Ability to work independently.
- For Behavioral Health: Proficiency in Therapeutic Crisis Intervention (TCI) principles of de-escalation.
Benefits Offered:
- Comprehensive health benefits
- Retirement savings plan
- Paid time off (PTO)
- Education assistance
- Financial education and support, including DailyPay
- Expanded Paid Parental Leave
For additional details: Benefits & Incentives | WellSpan Careers (joinwellspan.org)