Onboarding Associate

Job Title: Onboarding Associate Job Description
The Onboarding Associate plays a key role in welcoming new applicants by reviewing candidates in the applicant tracking system (ATS), reaching out to confirm their interest, and coordinating orientation details. This position focuses on highvolume candidate outreach, accurate documentation, and clear communication to ensure a smooth and efficient onboarding experience.
Responsibilities
- Review new applicants in the applicant tracking system (ATS) to identify candidates who need to be contacted.
- Make 75+ outbound calls per day to applicants to confirm their interest in opportunities and schedule orientation times.
- Send followup messages or documentation to ensure candidates receive complete and accurate orientation details.
- Update candidate statuses in the ATS to reflect progress, including scheduled, declined, and not responsive statuses.
- Maintain accurate notes and documentation for each applicant interaction in the ATS and related systems.
- Communicate professionally and clearly with applicants so they understand next steps in the onboarding process.
- Support the onboarding team with additional administrative tasks as needed to keep processes running smoothly.
Essential Skills
- Experience in customer service, administrative support, or recruiting/onboarding is highly preferred.
- Comfortable making a high volume of outbound calls on a daily basis (75+ calls per day).
- Strong organizational skills with excellent attention to detail.
- Ability to navigate computer systems and update information accurately in an ATS and related tools.
- Clear, professional verbal and written communication skills.
- Proficiency with administrative support tasks, including data entry and documentation.
Additional Skills & Qualifications
- Background in onboarding processes or new hire orientation is an advantage.
- Customer service experience in a phonebased or office environment is beneficial.
- Familiarity with Microsoft Office applications for basic documentation and tracking.
- Ability to manage multiple applicants and tasks simultaneously while maintaining accuracy.
- Strong interpersonal skills and a candidatefocused approach to communication.
Work Environment
This role operates in an office environment, working primarily on a computer and phone within a structured setting. The Onboarding Associate will spend much of the day making outbound calls, updating information in the ATS, and collaborating with the onboarding team. The environment supports professional communication, organized workflows, and consistent administrative processes, with standard office attire expected.
Job Type & Location
This is a Contract position based out of Memphis, TN.
Pay and Benefits
The pay range for this position is $20.00 - $20.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors. Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:

Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Job Type & Location
This is a Contract position based out of Memphis, TN.
Application Deadline
This position is anticipated to close on Oct 16, 2026.
Workplace Type
This is a fully onsite position in Memphis,TN.

About Aston Carter

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® Platinum Award winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [email protected] for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.