About this role
Business Analyst
Essential Knowledge & Experience
- Experience as a Business Analyst, Product Analyst, or Digital Business Analyst.
- Experience working on digital products, business transformation, or technology delivery initiatives.
- Strong stakeholder management and facilitation skills.
- Experience gathering and documenting requirements.
- Knowledge of Agile delivery methodologies (Scrum, Kanban, SAFe).
- Experience conducting process mapping and business analysis.
- Ability to analyse complex business problems and develop practical solutions.
- Experience supporting product development teams across the full delivery lifecycle.
Technical Skills
- Requirements elicitation and management
- User story creation
- Process modelling (BPMN, Visio, Lucidchart)
- Data analysis and reporting
- Jira / Azure DevOps
- Power BI
- Microsoft 365
- UAT planning and execution
- Business case development
- Benefits tracking and measurement
Behavioural Competencies
- Customer-focused
- Analytical thinking
- Problem solving
- Influencing and negotiation
- Collaboration
- Adaptability
- Strategic thinking
- Attention to detail
- Continuous improvement mindset
Effective communication