About this role
Flint Group
Job Title: Production Expediter
Primary Location: Charlotte, NC
ABOUT THE ORGANIZATION:
Operating through five strategic business segments worldwide – Flexible Packaging, Paper & Board, Narrow Web, Sheetfed Offset, and Flint Group Digital Xeikon – we deliver inks and coatings, tailored solutions, digital print consumables and digital engines. Our future is firmly focused on integrated solutions to support a full range of packaging applications. We are committed to innovation, service, and solutions to meet evolving market demands for sustainable, regulatory-compliant, efficient packaging production - now and into the future.
POSITION SUMMARY:
The Production Expediter monitors and coordinates priority and at-risk customer orders as they move through the Charlotte facility. The role works with Production, Quality Control, Shipping, Customer Service, and site leadership to identify delivery risks, coordinate follow-up, and escalate issues promptly.
This is not a direct production position. The role may also support production scheduling and shipping and receiving activities based on business needs.
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ESSENTIAL JOB FUNCTIONS:
- Track priority and at-risk customer orders from release through production, QC approval, staging, and shipment.
- Maintain clear, accurate visibility of critical orders, priorities, risks, and outstanding actions.
- Proactively identify production, material, quality, or shipping issues that could impact customer delivery.
- Coordinate with Production, QC, Shipping, Customer Service, and other departments to resolve obstacles and keep orders moving.
- Escalate unresolved issues or delivery risks promptly to site leadership and Customer Service.
- Provide timely and accurate order-status updates to appropriate stakeholders.
- Monitor SAP for order status, production progress, inventory availability, and shipment information.
- Help ensure production priorities are aligned with customer requirements and delivery commitments.
- Support daily production scheduling and sequencing activities as needed.
- Assist Shipping and Receiving with order coordination, documentation, and shipment priorities as needed.
- Participate in daily production and order-review meetings, communicating critical order status, risks, and required actions.
- Maintain tracking tools and reports for priority orders, risks, owners, and open actions.
- Identify recurring causes of delays and support improvements to order flow and execution.
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WHAT WE’RE LOOKING FOR:
Education
High school diploma or GED required.
Experience
- Experience in manufacturing, production planning, supply chain, customer service, logistics, or a related operational role.
- SAP experience required.
Knowledge, Skills, and Abilities
- Working knowledge of manufacturing order flow, from order release through production, quality approval, and shipment.
- Ability to use SAP to review order status, inventory availability, production progress, and shipment information.
- Strong communication skills and the ability to coordinate effectively across Production, Quality, Shipping, Customer Service, and site leadership.
- Strong organizational skills and attention to detail, with the ability to track multiple priority orders and open actions.
- Ability to identify potential delays early, follow up with the responsible teams, and escalate delivery risks promptly.
- Ability to adapt to changing priorities in a fast-paced manufacturing environment.
- Basic proficiency with Microsoft Excel, Outlook, and other standard business applications.
PHYSICAL REQUIREMENTS
- Ability to move between office, production, warehouse, and shipping areas throughout the workday.
- Ability to stand and walk for periods of time while working with facility teams.
- Ability to use a computer to review and update order information.
- Ability to follow all required safety procedures and wear designated personal protective equipment when entering production or warehouse areas.
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WHY JOIN FLINT GROUP?
· Paid holidays and Paid Time Off (PTO)
· Medical, dental, and vision coverage starting on day one
· Short-term and long-term disability benefits
· Competitive 401(k) plan with company match
· Company-paid life insurance
Join a global organization that values safety, teamwork, and continuous improvement, where your work directly impacts customer success.
Equal Employment Opportunity Statement: Flint Group is an Equal Employment Opportunity employer. We are committed to creating an inclusive environment for all employees and applicants. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected characteristic in accordance with applicable federal, state, and local laws.