Unit Clerk - Emergency Services - Full Time

GuthrieBinghamton, New YorkOn-siteFull-timeNew grad, 0–1 yearsListed 17 hours ago

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About this role

Be the organizational heartbeat of patient care. As a Unit Clerk at Guthrie, you'll play a vital role in supporting nurses, physicians, and healthcare teams by ensuring critical information flows smoothly, helping deliver exceptional care to every patient.

About Guthrie Lourdes Hospital:
Join a 197-bed acute care hospital known for supporting its nurses and recognized nationally as a top place to work, including Modern Healthcare, Forbes, and Newsweek.

Recognized as a Top Healthcare Employer:

Guthrie is consistently recognized for its strong workplace culture and commitment to caregiver well-being, including:

- Best Places to Work 2025 – Modern Healthcare
- America's Greatest Workplaces in Healthcare 2025, 2026 – Newsweek
- America's Best-In-State Employers (PA) 2025 – Forbes
- America's Best Employers for Healthcare Professionals 2025 – Forbes
- America's Best Employers for Women 2025 – Forbes

Benefits That Matter:

- Medical, Dental, and Vision coverage starting the first of the month after hire
- PTO starts Day 1
- Voluntary 403(b) Retirement Plan with Employer Match through Fidelity
- Employee Assistance Program providing confidential support for personal and professional well-being
- Shift Differentials and Premiums for evenings, nights, weekends, and float coverage
- Friendly, inclusive work family where you'll feel valued and supported

Schedule & Coverage:

Full Time, 3PM-3:30AM

Position Summary:

Responsible for clerical duties, communication and reception duties on assigned nursing units. Provides general support to both clinical and non‐clinical. Demonstrates appropriate population specific communication skills.

Essential Functions:

- Actively participates maintaining a safe environment. 1. Recognizes, troubleshoots and initiates corrective action needed on equipment.
- Follows hospital and nursing department policies and procedures regarding the care and use of equipment and supplies.
- Complies with all policies of the hospital and nursing department.
- Utilizes proper body mechanics to prevent injury to self or patients.
- Demonstrates organizational and time management skills.
- Completes work within a timely manner according to department guidelines.
- Maintains neat and clean work area.
- Orders and maintains clerical supplies as necessary.
- Orders necessary unit equipment and supplies.
- Performs errands in a timely manner.
- Demonstrates strong communication and organizational skills.
- Ability to communicate using telephones, intercom, computer systems.
- Answers telephone promptly and politely, identifying self, title, and department.
- Receives and sends messages in an accurate and timely fashion.
- Communicates with the patients, family, and members of the health care team in a concise, tactful and considerate manner.
- Must represent the hospital in a professional courteous manner while being sensitive to how others perceive both verbal and non verbal communications.
- Implements Downtime process and procedures including order interpretation and transcription as necessary.
- Notifies RN of any stat order.
- Registers patients, assembles and disassembles charts in a timely manner, performs other clerical work according to unit guidelines.

Other Duties:

- Assists in the orientation of new employees.
- Attends and participates in unit council and unit clerk meetings (70% attendance).
- Demonstrates awareness of need for self‐growth by assessing strengths and weaknesses and establishing written goals.
- Demonstrates willingness to accept non‐routine work assignments as appropriate.
- Encouraged to participate in community activities.
- Is authorized to access secured storage areas in the performance of essential job functions and duties.
- Follows hospital and nursing department policies and procedures during emergency or stressful situations including fire and disaster drills, and emergency situations.
- Seeks supervision and guidance when appropriate.
- Supports the philosophy of the hospital and of the department of nursing.

Pay Rate ranges from $17.34 - $23.96/hr. based on experience.

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