About this role
Patient Care Coordinators will do the following:
- Assists callers with appointment scheduling, obtaining patient demographics, insurance and financial information.
- Process incoming referrals, verifying benefits, eligibility and authorization for both new and established patients.
- Coordinate and respond to patients' and referring providers’ concerns in a timely manner and ensure patient satisfaction.
- Execute outbound calls or electronic tasks to assist with providing outpatient radiology-related services.