About this role
POSITION : Systems Architect – Property Management Systems
COMPENSATION : Pursuant to Colorado regulations, if this job is performed in Colorado, the salary range is $130,000 - $140,000 plus bonus potential. Eligible to participate in the company benefits plan. We offer health, vision, dental, and pet insurance. We offer a 401(k) retirement plan, student loan assistance, licensing and continuing education reimbursement, parental leave, and housing allowances or gifts.
DIRECT REPORT : Sr. Director, IT Systems & Support
Summary
The Systems Architect will manage the enterprise technical strategy and lead a team of infrastructure specialists for Property Management Systems (PMS), focusing heavily on platforms like Entrata and RealPage. Working directly with Product Managers and key business stakeholders, the Systems Architect will drive overarching architectural decisions, oversee new system selections, and direct the auditing of current configurations to maximize platform ROI. Operating as a technical leader rather than an individual contributor, this role will build and manage the internal system support and implementation teams, establish strategic frameworks, and ensure robust, scalable operations across the organization.
Key Responsibilities
- Strategic Leadership & System Selection
- Lead the technical consulting practice for business stakeholders, evaluating enterprise needs and directing your team to recommend appropriate system selections and architecture design.
- Oversee the assessment of current property management technology stacks, identify capability gaps, and present scalable, future-proof solutions to senior leadership.
- Direct the evaluation of new property management software (PropTech) vendors, add-ons, and integration partners to ensure alignment with our overarching technical strategy.
- System Optimization & Product Partnership
Manage a team of subject matter experts on Entrata, overseeing comprehensive audits of current system settings, configurations, and permissions.
- Partner directly with Product Managers to define and execute enterprise-wide optimization strategies that maximize the utilization and efficiency of our property management systems.
- Direct the identification of process bottlenecks and manage the implementation of technical solutions, automation, and best practices within Entrata to improve operational efficiency.
- Implementation Leadership & Execution
- Oversee the technical architecture and strategic rollout of full-scale Entrata and RealPage property management implementations, managing Implementation and System Support teams and resources from scoping to delivery.
- Direct the design of integration pathways between core property management systems and third-party applications (e.g., accounting software, CRM, resident portals).
- Ensure your implementation teams maintain data integrity, mapping accuracy, and minimal operational downtime during migrations and new property onboarding.
- Team Leadership & Mentorship
- Manage, develop, and mentor our dedicated system support and implementation teams, fostering a high-performance culture.
- Direct the creation of comprehensive architectural documentation, configuration guides, and standard operating procedures (SOPs) for the support team to reference.
- Serve as the leadership escalation point for complex system failures, integration errors, or critical configuration issues.
Qualifications & Requirements
- Experience: 10+ years of experience in systems architecture, technical product management, and consulting within the real estate or property management industry, with proven experience in a direct people management or team leadership role.
- Platform Expertise: Deep architectural expertise and strategic understanding of Entrata (essential) and RealPage.
- System Configuration: Proven track record of overseeing teams that audit and optimize complex system settings, financial hierarchies, and operational workflows within property management software.
- Implementation Leadership: Demonstrated success directing large-scale software implementations, migrations, and system rollouts from scoping to post-launch support.
- Cross-Functional Collaboration: Strong ability to partner effectively with Product Managers, translate business requirements into technical architectures, and communicate technical concepts to non-technical stakeholders and executive leadership.
- Leadership: Proven experience managing, supporting, guiding, and mentoring implementation specialists and support desk personnel.
- Technical Knowledge: Familiarity with API integrations, data warehousing, and middleware mapping within the PropTech ecosystem.
- Methodology: Experience with Agile project management methodologies.
Work Environment
The work environment characteristics described here are representative of those a Team Member encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Incumbents work in an office environment. This role routinely involves standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the Team Member is regularly required to use hands to finger, type, handle, or feel and talk or hear. The Team Member is frequently required to stand; walk; reach with hands and arms, and stoop, or squat. The Team Member is often required to sit. The Team Member must be able to push, pull, lift, carry, or maneuver office products and supplies of up to twenty (20) pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.