Merchant Onboarding Analyst ANZ

American ExpressKuala Lumpur, Kuala LumpurHybridFull-timeNew grad, 0–1 yearsListed 2 hours ago

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About this role

How will you make an impact in this role?

Merchant Onboarding APAC plays an essential role in processing merchant applications across Australia, New Zealand, Hong Kong & Singapore markets in APAC region. We provide an end-to-end servicing for Merchants based in Australia and New Zealand ensuring their terminals are ready to accept American Express cards.

Minimum Qualifications:

- Fresh graduate is welcome to apply
- Proficiency in MS Office Suites including Excel, Power Point, Word etc.
- Strong analytical skills with the ability to collect, organize, analyze and disseminate significant amount of information with accuracy.
- High attention to details when reviewing documents.
- Ability to identify missing information and drive completion rate.
- Strong interpersonal and communication skills (both verbal and written English).
- Highly motivated with strong growth mindset.
- Demonstrate ability to build relationships and work effectively across internal teams and stakeholders.

Compliance Language:

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

- Competitive base salaries
- Bonus incentives
- Support for financial-well-being and retirement
- Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
- Flexible working model with hybrid or onsite arrangements depending on role and business need
- Generous paid parental leave policies (depending on your location)
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.