Data Center Project Manager

<b>Overview</b><br><p></p><div>As a Data Center Project Manager (DCPM), you will help coordinate projects and operational activities within Microsoft's data centre environment. You will work across technical teams, customers and suppliers to support reliable service delivery, manage incidents and escalations, and help ensure work is completed safely and effectively.</div><div>You will troubleshoot and coordinate responses to service incidents, manage assigned projects against service delivery objectives, identify and escalate obstacles, and contribute to root cause analysis (RCA). You will also help identify opportunities to reduce operational risk and improve how work is delivered across the data centre environment.<br><br></div><div>Microsoft's Cloud Operations &amp; Innovation (CO+I) organisation supports the infrastructure and foundational technologies behind Microsoft's online services, including Microsoft Azure, Microsoft 365, Xbox, OneDrive and Bing.<br><br></div><div>Microsoft's mission is to empower every person and every organisation on the planet to achieve more. We work with a growth mindset and with a commitment to respect, integrity, accountability and creating an inclusive environment where everyone can thrive.</div><br><br><b>Responsibilities</b><br><p></p><div>In this role, you will:</div><ul><li>Coordinate assigned data centre projects and activities to support service delivery objectives.</li><li>Monitor project-related costs and contribute to delivering work within agreed budgets.</li><li>Follow applicable safety and security policies and procedures and promptly report identified concerns.</li><li>Troubleshoot and coordinate responses to service incidents, escalating issues to the appropriate teams or stakeholders when required.</li><li>Support delivery against applicable service-level agreements and operational objectives while working to minimise disruption to customers and the business.</li><li>Identify potential customer impacts associated with operational events, maintenance or technical issues and communicate risks appropriately.</li><li>Review schedules, identify potential conflicts and coordinate alternative solutions where appropriate.</li><li>Work collaboratively with internal teams, customers and suppliers to clarify expectations, responsibilities and delivery requirements.</li><li>Identify opportunities to reduce risk when planning or performing maintenance activities.</li><li>Take ownership of assigned activities and contribute to service quality, availability, safety, security and customer experience.</li><li>Participate in incident reviews and root cause analysis to support continuous improvement.</li><li>Share knowledge and effective practices with colleagues across the data centre organisation.</li></ul><br><br><b>Qualifications</b><br><p></p><h2>Required Qualifications</h2><div>Candidates must meet one of the following:</div><ul><li>High School Diploma or equivalent and 1+ years of relevant industry experience; or</li><li>2+ years of relevant industry experience with college coursework.</li></ul><div>Relevant experience may include project coordination, data centre operations, critical environments, IT infrastructure, technical operations or a related field.</div><h2>Preferred Qualifications</h2><div>The following qualifications and experience are beneficial but are not required:</div><ul><li>Experience working with critical environment infrastructure, such as UPS systems, generators or air-handling equipment; or physical IT infrastructure, such as servers, storage, networking, racks/enclosures or structured cabling.</li><li>Technical education or training in areas such as Computer Science, Mathematics, Telecommunications, Electrical Engineering, Mechanical Engineering or a related discipline.</li><li>Relevant industry certifications or training, such as CompTIA, Microsoft, networking, PMP, ITIL, CDCP or inventory-control certifications.</li><li>Experience coordinating projects, maintenance activities, incidents, suppliers or technical stakeholders within an operational environment.</li></ul><h2>Background Check Requirements</h2><div>This role requires the ability to meet applicable Microsoft, customer and/or government security screening requirements.</div><div>The successful candidate will be required to complete the Microsoft Cloud Background Check upon hire or transfer and every two years thereafter.</div> <br><br><p>Data Center Operations Management IC3 - The typical base pay range for this role across Ireland is € 61,600.00 - € 97,900.00 per year. Certain roles may be eligible for benefits and other compensation. </p><p></p> <p>Find additional benefits and pay information here:<br><a href="https://careers.microsoft.com/v2/global/en/corporate-pay/ireland-corporate-pay.html">https://careers.microsoft.com/v2/global/en/corporate-pay/ireland-corporate-pay.html</a></p><br><p>This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.</p><br><hr><br><p>Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about <a href="https://careers.microsoft.com/v2/global/en/accessibility.html"><b><u>requesting accommodations.</u></b></a></p>