About this role
✨ WE ARE HIRING: Experience Manager ✨
Kaizen Asset Management | Owner Association
📍 Dubai, UAE
We’re looking for a visionary Experience Manager to craft memorable journeys for our communities — blending smart technology, operational excellence, and heartfelt service to elevate living spaces across our portfolios.
🎯 What You’ll Lead
- Deliver exceptional resident experiences by executing portfolio strategies, driving digitization & process automation
- Leverage tools: SnagReport, Master Plan, Mollak, GRIDS to streamline operations, boost energy efficiency & cut costs
- Champion innovation — smart buildings, sustainable practices, and continuous improvement
- Ensure full compliance with RERA & Dubai Law No. 6 of 2019
- Manage service providers, Owners Committees, budgets, procurement & tendering
- Train site teams, refine processes, and turn challenges into seamless solutions
🌟 Our Values
G.R.I.S.
Grow for the cause · Recreates Memorable spaces · Inspire Happier Environment · Sustain the environment around us
Requirements
- 🎓 BSc Degree
- 💼 5+ years in Community / Property Management
- Deep expertise in RERA regulations, Law #6 of 2019, and Dubai real estate standards
- Proven track record launching community initiatives & measuring impact
- Tech-savvy, data-driven, and obsessed with customer service
- Strong communicator, problem-solver, and self-starter