About this role
The Registration Specialist is responsible for collection of accurate demographic and insurance information from patients to facilitate a successful patient revenue cycle. Based on the operations of the practice, this position may be responsible for a variety of duties, including collecting and handling payments, providing customer service, answering phones, completing/filing medical records, insurance verification, diagnosis coding, etc. The Registration Specialist is a highly visible position that is always responsible for creating a positive impression with patients and visitors. A Registration Specialist will be on duty during all hours of operation.
KNOWLEDGE AND SKILLS:
Please describe any specialized knowledge or skills, which are REQUIRED to perform the position duties. Do not personalize the job description, credentials, or knowledge and skills based on the current associate. List any special education required for this position.
EDUCATION: H.S. Diploma/GED
YEARS OF EXPERIENCE: No formal experience required. Six months to one year medical office experience preferred.
REQUIRED SKILLS AND KNOWLEDGE: Basic clerical skills and data entry knowledge required.
1. Preferred knowledge of Epic computer system
2. Preferred knowledge of Ohio/Kentucky insurance plans.
3. Preferred knowledge of Ohio/Kentucky insurance verification processes for various insurance plans.
4. Preferred post high school experience related to medical office environment.
LICENSES & CERTIFICATIONS:
N/A