About this role
General Description:
### The HRD leads the HR function of GLOBBING in Armenia. The role
builds reliable, business-minded HR that works for both the people result and
the financial result of the company, through hiring, headcount, pay and the
people system.
### The HRD takes over the HR Armenia team and all operational HR in
Armenia, works peer to peer with managers at every level, and grows into a full
member of the company's leadership team.
### Key
Responsibilities:
HR Function Leadership:
● Lead the HR Armenia team: hiring,
tasks and pay within the approved budget.
● Run all operational HR in Armenia:
processes, tools and documents.
● Manage the HR budget.
● Keep a single source for HR
documents.
#### Recruitment and
Succession:
● Run recruitment for all positions
below the leadership team, including volume hiring of frontline staff.
● Meet the HR service level
agreement, with its own time-to-fill deadline for each position type.
● Make offers within the approved
pay grid.
● Build ready replacements and
successors for risk positions.
#### Headcount, Pay and
Payroll:
● Maintain a transparent staffing
table and clear pay logic.
● Keep headcount and pay in line
with the approved staffing table.
● Run payroll and headcount audits
and track the payroll-to-revenue ratio.
● Recommend HR policies, pay grid,
bonus logic, staffing table changes, and terms of exits with severance or
settlement for approval.
#### Organization and HR
Operations:
● Maintain the org chart for each functional
unit, with functional descriptions.
● Run attendance (in / out) control.
● Handle employee relations and
labour-law matters, including difficult cases and exits.
#### Partnership with
Managers:
● Agree hiring, dismissals and pay
changes with line managers, within the approved staffing table and pay grid.
● Bring a voice to people-related
management decisions in Armenia.
● Take part in the company's
leadership meetings.
HR Data and Reporting:
● Prepare reports for management:
headcount, payroll, hiring funnel and time to fill.
● Use HR data to support decisions
on hiring, headcount and pay.
Requirements
Requirements
● Proven hands-on HR execution:
personally ran hiring, onboarding, payroll and HR cases.
● Business-minded: thinks and talks
in money, headcount and pay.
● At least 2 years managing an HR or
recruitment team with direct reports.
● Confident work with HR data:
headcount, payroll, hiring funnel and reports for management.
● Hands-on HR in a high-volume
operation with many frontline staff: contact center, delivery, retail or similar.
● Knowledge of Armenian labour law,
payroll and employee relations, including difficult cases.
Nice to have:
● Grew from volume recruitment or HR
management in a company of several hundred employees with many frontline staff.
● At least 7 direct reports.
● Experience in a company of 100+
employees.
● Experience with an HR system
(HRIS) and its rollout.
We welcome:
● Candidates from any industry.
● Experience in a mid-size company
and in one country.
● Growth into strategic HR within
the role.