Airport Communications Dispatcher Supervisor II

Salary range: $63,401-$98,278

Posting expires: October 27, 2026

General Description and Classification

Under the general direction of the Hartsfield-Jackson Atlanta International Airport (HJAIA) Airport Operations (AOC) Manager or Assistant Director, this position will be responsible for providing leadership, guidance, and direction in dealing with policies and procedures. The AOC includes several integrated operations: an emergency 9-1-1 Public Safety Answering Point (PSAP) function (servicing Police, Fire, and EMS), and an additional responsibility of supporting the Department of Aviation’s divisions of Security, Operations, and Maintenance.

Minimum Qualifications- Education and Experience

- High school diploma or GED
- 3-5 years of supervisory or managerial experience and 5-8 years of experience in an emergency call center are required.
- Any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job.
- GA POST Basic Communications Officer certification within the first 6 months
- EMD certification within the first 6 months

Preferred Education & Experience

- EMD certification
- Bachelor’s degree in business/public administration, science, aviation management, emergency management, airport operations, or related field
- 8-10 years of experience as a communications dispatcher or closely related area preferred.

Licensures and Certifications

The position would be expected to have licensure or professional certifications appropriate to the position.

Essential Capabilities and Work Environment

Physical, lifting, and sensory capabilities are required to perform the job successfully. Typical environmental conditions associated with job.