Senior Voice and Video Engineer

Job Description BAE Systems is seeking an experienced Unified Communications Engineer to support our work as a prime contractor on a high-profile U.S. Navy weapon system. Accuracy, integrity, subject matter expertise, and the ability to work well independently and with others are important traits we expect the successful candidate to possess and demonstrate.

The candidate will handle the day-to-day VTC Infrastructure operations, Audio/Visual upgrades and maintenance, project planning and documentation, and act as the Engineering Lead for the VTC Collaborations Program for the Strategic Systems Programs (SSP). This position requires you full-time on-site at Washington Navy Yard five days per week. Some travel is required.

As an onsite Unified Communications Engineer, you will manage daily operations of the Unified Communications subsystems and are responsible for operations and maintenance of all VTC and Voice over IP devices to include Call Managers, Session Border Controllers, Voice over IP endpoints, Video Communications Servers, MCUs, Gateways, room-based VTC systems, Desktop VTC devices, and other VTC-related equipment. You will conduct integration and configuration of existing unified communications hardware, including application of security controls and management support to the network infrastructure that underlies the unified communications platform.

As lead support for maintenance of all aspects of VTC, you will:
- Patch and upgrade firmware, break/fix support, and daily operations support, including on-site assistance for special events
- Maintain and provide configuration management information that shall include but not be limited to: equipment hardware make/model, version numbers of installed software, as-built drawings, serial numbers, and all passwords
- Ensure technical solutions comply with all applicable DoD regulations and industry standards
- Monitor system and network operations, and notify users when systems display non-standard or out of tolerance behavior
- Apply technical expertise to mitigate potential system problems before they occur
- Resolve all Voice and Video service interruptions and technical problems in a timely manner, should they occur
- Ensure all IP and ISDN based Voice and Video systems are configured in accordance with DISA best practices and Security Technical Implementation Guides (STIG)

This position also provides enterprise-level system administration for the VTC enterprise. You will:
- Have the ability to work independently on projects and problems
- Resolve system operational problems by troubleshooting and performing fault isolation and repairs, replaces, or reprograms faulty equipment, as required
- Provide life cycle refresh projections for unified communications infrastructure, endpoints, and AV equipment build out projects
- Conduct site surveys to establish unified communications systems and equipment based on customer requirements
- Consult with client(s) and internal engineering groups to create and/or review requirements, functional specifications and detailed designs

About BAE Systems and the U.S. Navy’s Strategic Systems Programs (SSP)

Our organization has supported the U.S. Navy’s Strategic Systems Programs (SSP) continually since the program’s inception in the 1950s. SSP developed the first sea-based, underwater-launched Strategic Weapon System (SWS), a defense system that is truly critical to our national security. For more than six decades, SSP has maintained and upgraded this weapon system and we have been there every step of the way. The sea-based SWS is the ultimate stealthy weapon system and is the first leg of the U.S. nuclear triad. With over 70% of our nation’s nuclear arsenal its importance to maintaining world peace cannot be overstated. The development of Columbia, the most advanced nuclear-powered, nuclear-armed submarine ever designed, as well the next D5LE2 weapon system is under way and will begin to be rolled out over the next decade. The Navy projects this system to be operational through 2084, meaning the program will have a total life span of more than 120 years. This is a unique program and BAE Systems employees on this program understand they are part of an important legacy.

As a decades long sole source partner on multiple contracts on behalf of our customer, our program has remarkable stability and is concurrently experiencing significant growth. Combined, these factors provide ample opportunity for professional growth and development for capable and talented individuals on our team.
BAE Systems, Inc. is the wholly owned U.S. subsidiary of BAE Systems plc.

BAE Systems plc provides some of the world's most advanced, technology-led defense, aerospace, and security solutions. As one of the top ten defense contractors, we employ a skilled workforce of around 100,000 people in more than 40 countries. We develop, engineer, manufacture, and support products and systems to protect national security and keep people safe.
Required Education, Experience, & Skills
- An IAT II certification as specified in the DoD 8570 OR, have a SECNAV 5239 qualifying degree AND meet the requirements for an IAT II as specified in the DoD 8570 within 6 months of start date.

- Ability to obtain and maintain Common Access Card (CAC), badge access to the customer’s facility, and a SSP network account in good standing.
- 10 years of experience with administration, installation and repair of Cisco Call Managers and network infrastructure; or Bachelor's Degree in Computer Science, Information Systems, or related degree and six years of position-related experience
- Experience developing configuration change plans (CCPs) or Change Control Board (CCB) plans, and standard operating procedures (SOP) for unified communications infrastructure, endpoints, and other related equipment
- Expert knowledge of unified communications systems, including familiarity with foundation technologies, VoIP protocols, and communication standards to include SIP, TLS, VoIP codecs.
- Experience with Cisco Call Manager, Cisco Session Border Controller, Cisco Call Manager Express
- Experience with DISA STIGs and implementing security controls on unified communications infrastructure
- Experience with Freeport technologies
- Knowledge of and some experience with Audio Visual (AV) engineering
- Experience managing AV vendors while working to resolve AV problems and installations
- Ability to make and terminate various cables for networking and AV
- Travel to sites as needed (25% or less).
- Ability to manage multiple priorities
- Good writing skills to document procedures, create reports, and reply to correspondence; ability to prepare and present cogent briefings.
- Excellent interpersonal skills used when interfacing, coordinating, and negotiating with colleagues, auditors, customers and vendors.
- Self-motivation and ability to work independently.
Preferred Education, Experience, & Skills
- Strong analytical skills as well as excellent written and verbal communication skills to include technical documentation skills, and the ability to teach classes to lower-level staff members.
- Cisco Call Manager
- CCNA Collaboration
- Network Management experience
- VoIP Design experience

Pay Information
Full-Time Salary Range: $118095 - $200762

Please note: This range is based on our market pay structures. However, individual salaries are determined by a variety of factors including, but not limited to: business considerations, local market conditions, and internal equity, as well as candidate qualifications, such as skills, education, and experience.

Employee Benefits: At BAE Systems, we support our employees in all aspects of their life, including their health and financial well-being. Regular employees scheduled to work 20+ hours per week are offered: health, dental, and vision insurance; health savings accounts; a 401(k) savings plan; disability coverage; and life and accident insurance. We also have an employee assistance program, a legal plan, and other perks including discounts on things like home, auto, and pet insurance. Our leave programs include paid time off, paid holidays, as well as other types of leave, including paid parental, military, bereavement, and any applicable federal and state sick leave. Employees may participate in the company recognition program to receive monetary or non-monetary recognition awards. Other incentives may be available based on position level and/or job specifics.
About BAE Systems, Inc. BAE Systems, Inc. is a defense, aerospace, and security company headquartered in Falls Church, Virginia, with more than 40,000 employees worldwide. We serve, supply, and protect those who protect us. As one of the most geographically diverse international defense companies, we deliver a full range of products and services spanning air, land, maritime, space, and cyber, including advanced electronics, intelligence solutions, and dedicated customer support.

Our culture is performance-driven and values-led, built on curiosity, creativity, and collaboration. Purpose isn't a tagline here. It's what drives us. We're developing breakthrough technologies that defend national security and make a lasting impact on our communities and our planet. When you join BAE Systems, you're not just building a career. You're contributing to a mission that truly matters.

This position will be posted for at least 5 calendar days. The posting will remain active until the position is filled, or a qualified pool of candidates is identified.