About this role
Network Engineer
Job Title: Network Engineer
Location: Washington, DC (Onsite; occasional support in Bowie, MD)
Responsibilities:- Design, configure, maintain, and troubleshoot Cisco routers, switches, firewalls, LAN/WAN, and wireless infrastructure.- Monitor network performance and respond to alerts using SolarWinds and intrusion detection systems.- Manage network incidents, change tickets, patching, and service requests through ITSM tools such as ServiceNow.- Support physical, virtual, and AWS-based infrastructure, WLAN controllers, and wireless access points.- Coordinate with vendors and stakeholders to resolve complex technical issues and meet SLAs.- Maintain network documentation, diagrams, and knowledge base articles.- Participate in client meetings, infrastructure upgrades, and a rotating 24x7 on-call schedule.
Required Skills:- 8+ years of hands-on IT experience, including 5+ years in network monitoring, operations, and support in a 24x7 environment.- Strong expertise in routing, switching, LAN/WAN, Cisco hardware, Nexus, HPE/Aruba switches, and wireless technologies.- Hands-on experience with SolarWinds, Central WiFi Cloud Management, and ITSM tools.- Experience supporting large-scale enterprise networks; federal government experience preferred.- CCNP certification required.- Strong troubleshooting, documentation, communication, and stakeholder-management skills.- Ability to obtain and maintain a Public Trust clearance. Preferred:- Bachelor’s degree in Computer Science, Engineering.