About this role
Description
At Amazon, we are working to be the most customer-centric company on earth.
When you join Amazon as a Shift Manager, you’ll gain experience leading a large and diverse team to make sure your area of the business keeps pace with demand. In this hands-on role, you’ll learn about the complexity of operations at a global business and what it takes to make everything run seamlessly. While you implement your team’s approach to drive productivity, you’ll also work closely with your colleagues to address challenges, which means no two days will be the same.
Amazon is looking for high-potential leaders, who are ready to own their impact in Amazon Operations as an entry-level manager working to be the most customer-centric company on earth. You will have your leadership capacity stretched to its full potential, As a front-line leader, you will have an opportunity to truly invest in others and develop a people-focused leadership style, while mastering the tools, processes, and operations that have created the most customer-centric company on Earth.
Key job responsibilities
Amazon’s Operations team is seeking a highly skilled and motivated recent graduate to work on the management of daily inventory control, quality assurance and capacity activities for our Warehouse. Inventory control and quality assurance activities play a critical role in leading best Stow and Picking practices, and capacity management inside the Warehouse and thereby has direct impact on Amazon's ability to serve customers on time.
A day in the life
This role is fully onsite and requires flexibility to work and rotate shifts: weekends, holidays, and/or overnight shifts, and Ability to work overtime both in peak season and as needed.
Key job responsibilities
Promote a culture of safety and wellbeing
Analyze and implement corrective actions to make sure quality and productivity are at consistently high levels, and business objectives are met across all shifts
Support and lead a team and handle administrative work alongside building and supporting a strong team culture
Analyze performance and suggest process improvements to optimize work and improve customer service
Promote best practice and continuous process improvements across your team in areas like health and safety and productivity
Collaborate with other managers to standardize shift processes
Basic Qualifications
- High school diploma
- Work a rotating, flexible schedule, including nights, overnights, weekends and holidays. Able to work 40 hours/week, and overtime as required
- Experience working with computers and Microsoft Office products (including Outlook, Word, and Excel)
- Experience using strong customer service, communication, and interpersonal skills
Preferred Qualifications
- Speak, write, and read fluently in English
- Bachelor's degree
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.