Registration Clerk - ED

Beloit Health System is looking to dd an ED Registration Clerk to our Team!

- Shift: 2nd

- Schedule: 2:30 pm – 11:30 pm

- Hours per week: 40

- Benefits Status: Eligible

- Department: Registration

Beloit Memorial Hospital is seeking a detail-oriented and compassionate Registration Clerk to join our Emergency Department team. As the first point of contact for patients and visitors, the Registration Clerk will play a vital role in creating a positive experience while ensuring accurate patient registration and efficient patient flow. The ideal candidate is customer-focused, organized, and able to thrive in a fast-paced environment where priorities can change quickly. If you enjoy helping others and providing exceptional service during critical moments, we invite you to apply.

- Greet patients, families, and visitors in a professional, courteous, and compassionate manner.

- Register patients accurately and efficiently in the electronic health record (EHR) system.

- Obtain and verify demographic, insurance, and billing information.

- Secure necessary signatures, consents, and authorizations.

- Ensure patient identification procedures are followed according to hospital policies.

- Collect co-pays and process payments when applicable.

- Maintain confidentiality and comply with HIPAA and organizational privacy standards.

- Coordinate with clinical staff to support timely patient care and flow.

- Answer telephone calls, respond to inquiries, and direct patients and visitors appropriately.

- Update patient records and communicate registration changes as needed.

- Assist with scheduling follow-up appointments and referrals when required.

- Handle multiple tasks simultaneously while maintaining accuracy and professionalism.

- Support departmental and organizational quality and customer service initiatives.

- Performs all switchboard functions from 8:00 PM-7:00 AM Monday-Friday, and 4:00 PM- 7:00 AM Saturday, Sunday, and Holidays, and all other times as necessary..

Job Requirements

- High School diploma or equivalent required.

- One (1) year of customer service, clerical, registration, admissions, or receptionist experience.

- Basic computer proficiency and data entry skills.

- Strong verbal and written communication skills.

- Ability to work independently and as part of a team.

- Ability to maintain confidentiality and handle sensitive information appropriately.

- Previous healthcare registration, patient access, admissions, or medical office experience preferred

- Knowledge of medical terminology and insurance verification processes.

- Reporting Relationship: Department Manager.

Apply to join our team today!