Support Admin

Key Responsibilities:

- SAP PIR/SL Entry Admin Support
- Validate setup information to ensure all required fields are complete, and data is accurate prior to entry and processing in SAP
- Communicate with Sourcing to clarify missing or conflicting information
- Manage PIR and Source List creation and maintenance through mass uploads and individual entries, ensuring accurate pricing and supplier information
- Support further SAP updates related to plant extensions, MRP controllers, and vendor and COO changes
- Escalate SAP data issues, including missing source lists, incorrect vendor assignments, incomplete PIRs, or mismatched item details
- Document and track accurate records of all SAP changes, approvals, open issues, ensuring appropriate follow-up and escalation to resolution
- Meet established timelines and service level expectations for requests

- Daily/Weekly Admin Support
- Attend weekly status meetings with cross functional teams to establish priorities and direction
- Review SAP-related requests (i.e. bulletins, reports, and other trackers)
- Run or review SAP reports to identify incomplete, incorrect, or missing item setup data

- Processing Request for Quotes (RFQ)
- Monitor and review the shared task tracker to identify and prioritize new RFQ requests
- Retrieve and review required information and supporting documentation from IBM Notes to support RFQ preparation
- Prepare and organize RFQ packages, ensuring accuracy, completeness, and a professional presentation
- Distribute RFQ requests to designated suppliers in a timely manner and in accordance with established processes
- Maintain and update supplier contact information to ensure accurate and effective communications
- Ensure all required internal stakeholders are included in RFQ communications per company guidelines
- Track RFQ activity and maintain accurate records of submissions, status updates, and related documentation within the shared task tracker
- Communicate professionally and effectively with suppliers and internal stakeholders, demonstrating strong attention to detail and customer service
- Ensure RFQ requests are processed within established timelines and service level expectations
- Follow up with suppliers on missing quotes
- Open up RFQ form and perform quick check of critical info (breakdown, carton info, etc.)

- Posting Specs to Leapfile and Notifying Suppliers
- Review daily bulletin e-mails and identify specifications for processing and accurately log and track information from the daily bulletins into shared document
- Collaborate with internal teams to resolve missing information or discrepancies
- Access IBM notes to retrieve required specs and all associated files and verify document completeness and accuracy prior to release
- Upload documents to the designated online file sharing portal while ensuring proper placement and confirm successful document transmission
- Notify suppliers when files have been uploaded and are ready for download and maintain records of upload dates and supplier notifications
- Monitor deadlines and prioritize spec download activities based on business requirements, ensure all specification uploads are completed accurately and within timelines
- Maintain document security and confidentiality through the distribution process
- Maintain SPVF and Golden Sample downloads into SharePoint site

Requirements

Required Qualifications:

- Minimum of 1 year of experience with SAP master data maintenance, including source lists, PIRs, and material master records
- Background in supply chain operations
- Proficiency in SAP, Microsoft Office (especially Excel), SharePoint, and other online file-sharing and collaboration platforms
- Strong attention to detail and commitment to data accuracy, with the ability to follow established processes and identify exceptions requiring escalation

Preferred Qualifications:

- Prior experience using IBM Notes
- Experience working with excel spreadsheets, item trackers, specification databases, and approval workflows
- Effective written and verbal communication skills, with the ability to document updates, clarify requirements, and collaborate across functional teams
- Strong organizational, time management, and prioritization skills, with the ability to manage multiple requests while maintaining accuracy and follow-through
- Demonstrated ability to coordinate cross-functional activities, track follow-up actions, and ensure timely completion of assigned tasks

Benefits

- Free lunch meal, fruits, snacks, and drinks (if you are in an onsite shift)
- Onsite gym with a free professional instructor
- Weekly fitness activity and an annual fitness challenge where you can win up to 70,000 PHP
- Weekly engagement activities with prizes that are up to 3,000 PHP
- Free upskilling academy to improve your performance and skillset
- State-of-the-art facilities from toilets to your workstation
- Amenities such as sleeping quarters, game area, chat room, shower room