Assistant General Manager, Venue Operations

Job Descriptions in English version is available / 只提供英文版本

Responsibilities:

- Lead and develop a high-performing Venue Operations teams, contractor and service partners to deliver safe, seamless and exceptional venue experiences.

- Drive the smooth and safe operation of the venue, ensuring world-class support for events, guests, and stakeholders.

- Champion service excellence by strategically managing resources, logistics, contractors, and service partners to support business and event requirements, ensuring outstanding operational outcomes through effective planning and execution.

- Build strong partnerships with internal teams, event organisers, and external stakeholders to support business success and driving operational excellence.

- Manage budgets, monitor performance, and identify opportunities for continuous improvement.

- Lead emergency preparedness and incident management to ensure business continuity.

- Any ad-hoc assignments.

Requirements:

- Degree holder in Property Management, Business Administration, or a related discipline. At least 15 years working experience, including 8 years in a managerial or leadership role. Proven experience in venue operations, with solid exposure to the MICE and entertainment industries being highly desirable.

- Strategic and analytical leader with strong people management, stakeholder engagement, problem solving and decision-making skills.

- A resilient and composed leader with the ability to excel in a complex, fast-paced environment and manage sensitive information with absolute confidentiality and trust.

- Proficient in Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook.

- Excellent command of written and spoken English and Chinese, including Mandarin.

Interested parties please click "Apply now" or email your full resume stating the present & expected salaries to HR Department via [email protected].
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AsiaWorld-Expo Management Limited is an equal opportunities employer.