About this role
Strategic Leadership
- Lead execution of the Gaming Optimization analytics and AI roadmap in support of departmental objectives.
- Establish the standards and operating procedures for the Gaming Optimization Insights & Analytics function.
- Partner with stakeholders to identify analytical opportunities and business requirements.
- Support the VP Gaming Optimization through analytical insights and recommendations.
Revenue Optimization & Performance Insights
- Identify actionable insights from available game performance and player data.
- Provide analytical support for revenue optimization initiatives.
- Support floor mix evaluations, utilization analysis, and new and existing product performance assessments.
- Measure and monitor the impact of optimization initiatives.
Data Analytics and Business Intelligence
- Lead centralized reporting, business intelligence, forecasting, and analytics activities.
- Develop executive dashboards, KPI frameworks, and performance scorecards.
- Reduce manual reporting through automation, and where appropriate self-service reporting capabilities.
Advanced Analytics and Artificial Intelligence
- Develop predictive analytics, forecasting models, and decision-support tools that optimize business decision
making for both revenue growth and cost management strategies.
- Lead AI pilot initiatives supporting Gaming Optimization objectives.
- Evaluate and deploy advanced analytics methodologies and technologies.
Technology and Innovation
- Provide subject matter expertise and support for implementation of analytics, reporting, and AI solutions.
- Partner with Technology teams to improve data accessibility and analytics infrastructure.
Leadership and Team Development
- Lead and develop Insights & Analytics team members.
- Foster a data-driven culture and continuous improvement mindset.
Key Success Metrics
- Executive dashboards deployed and adopted.
- Data-driven insights support, and identify, actionable optimization initiatives.
- Reporting automation implemented.
- Analytics governance established.
- AI pilot initiatives delivered.
Key Responsibilities Summary
- Develop and lead a high-performing Insights & Analytics team.
- Enhance executive visibility and operational decision-making through dashboards and KPI frameworks.
- Deliver forecasting, reporting and decision-support capabilities.
- Develop advanced analytics and AI solutions.
Requirements
- Minimum 6-8 years’ experience in analytics, business intelligence, advanced analytics, data science, or related
disciplines.
- 3+ years’ leadership experience managing analytics or business intelligence teams.
- Expertise in slots, table games operations, and related optimization methodologies.
- Demonstrated experience translating analytical insights into measurable business outcomes.
- Proficiency with business intelligence tools (e.g. Power BI, Tableau, SQL and Python).
- Familiarity with Casino Management Systems and gaming data structures (ACSC preferred).
- Demonstrated ability to work collaboratively with diverse operational and executive teams.
- Bachelor’s degree in relevant discipline.