Development Director - Quality Verification

Locations : Shanghai, Shanghai, China
Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter. A team where everyone makes play happen.

Our Quality Verification and Standards (QVS) team is an integral part of our development process, consistently delivering actionable insights that support our game teams to optimize software performance and elevate gameplay. Their dedicated efforts ensure that we deliver cutting-edge entertainment experiences that captivate and inspire players and fans globally.

Responsibilities

Leadership & Project Management
- Build and Develop Teams: Identify resourcing needs, participate in the hiring process, and provide coaching and development opportunities to help team members reach their full potential. Manage the performance and growth of direct reports in alignment with EA standards.
- Production Planning: Establish and maintain QV project plans, manage resource capacity, proactively mitigate risks, and coordinate internal and external dependencies to ensure successful delivery.
- Process Innovation: Drive effective Agile workflows within the team, continuously identify opportunities for process improvements, and collaborate across the organization to implement meaningful change.
Quality Strategy & Player Experience
- End-to-End Quality: Contribute to and help drive the quality strategy for FC Mobile. Champion a "Player First" mindset and advocate for the best possible player experience in everything we do.
- Data-Driven Insights: Analyze and synthesize data from multiple sources to develop defect prevention and containment strategies that improve product quality and player satisfaction.
Mobile Game Test Automation
- Automation Strategy: Define, architect, and lead the implementation of a scalable mobile test automation framework tailored to live-service game development.
- CI/CD Integration: Drive the integration of automated testing solutions into continuous integration and delivery pipelines to accelerate release cycles, reduce manual effort, and identify regressions across iOS and Android platforms.
AI Transformation & AI Agents
- Drive AI QV Initiatives: Lead the adoption of AI technologies within QV by identifying, evaluating, and integrating AI-driven solutions into standard testing workflows.
- AI Testing Agents: Partner with technical SMEs and data scientists to design, develop, and deploy AI-powered testing agents capable of automated gameplay testing, exploratory testing, and dynamic test generation.
- Modernize Workflows: Leverage AI and machine learning technologies to solve complex quality and operational challenges, reduce repetitive manual testing activities, and optimize test coverage and efficiency.

Qualifications
- QV Project Management: 5+ years of project management experience across software or game production lifecycles, utilizing methodologies such as Agile, Scrum, and Waterfall.
- People Management: 5+ years of experience leading teams, aligning cross-functional stakeholders, and navigating complex or ambiguous challenges.
- English Communication: Good written and verbal English communication skills, with the ability to effectively collaborate with global stakeholders, lead cross-functional discussions, present ideas clearly, and produce professional documentation.
- Mobile Gaming Expertise: Strong understanding of mobile game development, mobile testing ecosystems, and live-service delivery models.
- Automation Experience: Proven experience designing, implementing, and scaling test automation frameworks for mobile applications or games (e.g., Appium, game-engine-specific testing solutions).
- AI/ML Application: Strong foundation in AI/ML concepts and demonstrated success driving technology strategies that apply AI, automation, or data-driven solutions to address real-world software development or QV challenges.

About Electronic Arts We’re proud to have an extensive portfolio of games and experiences, locations around the world, and opportunities across EA. We value adaptability, resilience, creativity, and curiosity. From leadership that brings out your potential, to creating space for learning and experimenting, we empower you to do great work and pursue opportunities for growth.
We adopt a holistic approach to our benefits programs, emphasizing physical, emotional, financial, career, and community wellness to support a balanced life. Our packages are tailored to meet local needs and may include healthcare coverage, mental well-being support, retirement savings, paid time off, family leaves, complimentary games, and more. We nurture environments where our teams can always bring their best to what they do.
Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.